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Safelite AutoGlass
- Auto Glass Services
- Woburn, MA
About this business
JN Phillips Auto Glass is a family owned and operated business based in Woburn, Massachusetts. As an industry leader, we take auto glass service seriously and always strive to provide our customers with a superior customer service experience.
Location details
899 Main St, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I own a 2016 C7 Z51 Stingray. I recently had it detailed before I put it away for the winter. I had to get the windshield replaced so I took it to Safelite, **********************************, to get a replacement windshield. When I picked up my car it didn't take long to notice all the smears and smudges they didn't bother to clean after installing my windshield. It just doesn't seem like a fast-paced business like this has time to be professional enough to handle a small little detail like returning my vehicle to me in the... read more
While I will say that the original windshield replacement was speedy and well done, there were a couple glitches. First of all the tech left the windshield heater wires unplugged in the A pillars and they had to send someone back out to reconnect them. More importantly, the pivoting windshield support device that the tech suction cups to my driver's door window left several deep scratches in the door window. After almost two weeks of back and forth with *** in the office and never receiving a call back, I called and they inf... read more
safelite treats everybody as a number not as a valued customer. they put my phone number wrong an i saw mistake an i corrected it. they said they called me an i didnt answer, pop they called wrong number. an my service had taken 1 an a half weeks an not finished. they told me they had to order a part window moldings an would take 48 hrs, 1 week passed an nothing. pardon my french but they try ordering a lexus part from ford,idiots,stupid... i called lexus an it was in stock. wel they were stressing me an i finally gave up an... read more
One star would be too good for this place they book an appointment online come to the appointment with a damaged piece of glass try to stuff it down my throat on $100,000 ******** when I denied the service I rescheduled an appointment in freehold for today they called me five minutes before my appointment time to tell me that theres no glass and it would once again have to be rescheduled then they tried to charge me double the quoted price saying that the system made a mistake that is deceptive advertising its breach of cont... read more
Geico sent me to Safelite and I absolutely cannot believe the blurry, wavy, cheap piece of c*** windshield they put in my brand new truck. It is now too dangerous to even drive. I can't believe they get away with this. DO NOT USE THIS COMPANY.
A simple chip and these people made the problem worse. They made the chip bigger. The worst part was that I tried to trade in my car and they ding me for that. Completely ruined everything for me. I wouldnt recommend this service to anyone. They dont even fix chips they just prevent from getting bigger. What a joke of a business they need to updated their service and stated they dont actually repair the window chips. Just stop it from getting bigger.
This company is a total disaster. They installed a windshield in our **** Fiesta & once the tech completed the installation he left & called me to inform me the installation was finished. I went to check out the ***************** & I was so upset. The windshield had scratches all over & the tech covered part of the Vin number with the black adhesive used to install the windshield. That was quite some time ago. Fast forward to today. I tried 3 times to have a new windshield installed in my sons Lexus. They brought a scratched... read more
******************************************************** I have found my front windshield cracked and in need of replacement and called your location to be greeted by your voicemail phone system from h*** So here is a clue just for you. You do not want to have a human pick up the phone then you, by your actions alone prove that customers are an annoyance unworthy of your attention. Forget all of the actual mistakes, failed installations, and other issues within your organization, you have no regard for customers and failing ... read more
Satelite can't do the job they advertise by replacing the windshield for your vehicle.
Frequently asked questions about Safelite AutoGlass
How is Safelite AutoGlass rated?
Safelite AutoGlass has a 1.3 star rating with 630 reviews.
When is Safelite AutoGlass open?
Safelite AutoGlass is closed now. It will open tomorrow at 8:00 a.m.
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