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Rountree Ford

4.4

About this business

Location details

8770 Business Park Dr, Shreveport, LA, 71105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,331 reviews
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Mike Grabowski's profile image
Mike Grabowski 
recommend  Recommended
5 years ago

Kristi helped me out alot in my search. 

Poulami Sen's profile image
Poulami Sen 
recommend  Recommended
5 years ago

Excellent servicing they explain you well what exactly they are doing. Very professional and timely delivery.. 

Business response:

Thank you for trusting Koons Sterling Ford to get the job done! 

Kristi Desrosiers-Johnson's profile image
Kristi Desrosiers-Johnson 
5 years ago

ZERO STARS., but google won't let me...one of the most unethical dealerships I have ever tried to do business with. That says a lot being that it's the car business. I found a car online because that's what people do nowadays. I got in contact with a salesperson. He pulled the car, look at it and said it was LIKE NEW, I have documentation of our conversation as proof. It only had 2,000 miles on it. I told him I'm driving five hours one way, so please ensure he gives me an accurate description of the vehicle. He said no probl... read more

Business response:

Kristi - we run our business to be transparent with guests and I sincerely apologize for leaving the wrong impression. I understand your frustration and I'd like to assure you that it's never our intention to cause an inconvenience. We take customer feedback seriously and I think it would be best if we spoke directly as I would like to properly address your concerns. Please consider reaching out to Marina, our Customer Relations Manager, at 703-241-7200 Ext: 1443. Thank you. 

Raymond Pompei's profile image
Raymond Pompei 
recommend  Recommended
5 years ago

Great employees from top down. 

Business response:

Thank you for choosing Cavalier, we appreciate your review! 

Kachiri Pompei's profile image
Kachiri Pompei 
recommend  Recommended
5 years ago

Great experience! Friendly service! Shawn Wilson and Matthew Cuthbertson are amazing, nice, and caring. 

Business response:

Kachiri- Thank you for your wonderful review! 

Michael Ellis's profile image
Michael Ellis 
recommend  Recommended
5 years ago

Friendly customer service. Made us feel like part of the Jack Garrett Ford family. Have always been honest and fair with us. This is why we have purchased all of or vehicles here over the last 38 years. Highly recommend you stop by and talk with either Ben, Nathan, Josh, Quintin, or Jack. 

George Powell's profile image
George Powell 
recommend  Recommended
5 years ago

Service and knowledge of products 

Business response:

Thank you for choosing Cavalier, we appreciate your great review! 

Barbara Kendall Ellis's profile image
Barbara Kendall Ellis 
recommend  Recommended
5 years ago

Wonderful hometown feel. Make you feel at home. Great customer service. You will come out happy. 

Jay Cummings's profile image
Jay Cummings 
5 years ago

For service, yes. For sales, no. There are not enough characters to explain why! 

Business response:

Jay - I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what happened here in order to improve our customer experience going forward. Please give me a call at your earliest convenience. Thank you, Marina - Customer Relations Manager - 703-241-7200 Ext: 1443 

Frequently asked questions about Rountree Ford

How is Rountree Ford rated?

Rountree Ford has a 4.4 star rating with 4,331 reviews. 

When is Rountree Ford open?

Rountree Ford is open now. It will close at 7:00 p.m. 

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