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Rountree Ford

4.4

About this business

Location details

8770 Business Park Dr, Shreveport, LA, 71105, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,331 reviews
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Josh Gallegos's profile image
Josh Gallegos 
recommend  Recommended
5 years ago

This place deserves an award! Service writer Jeff is an Allstar! Old school fantastic customer service. The genuine kind where you know they will do what ever is necessary to get you back on the road for a fair price and know that it was done right. 

Loren T. Elwell's profile image
Loren T. Elwell 
recommend  Recommended
5 years ago

Very professional, courteous and got my vehicle serviced and on my way!!!! 

Adam James's profile image
Adam James 
recommend  Recommended
5 years ago

Very responsive and great service. Good work and were ahead of the time given for work to be done. 

Alexa Michelle's profile image
Alexa Michelle 
5 years ago

This business does not respond to phone messages and emails, and sent the wrong packet of information (containing my social security number) to another customer. I have tried to call too many times to count, and am beyond frustrated with this company and lack of customer care. 

Business response:

Alexa - we strive to provide prompt service for our customers and I sincerely apologize if we fell short. This sounds like a concerning situation and I'd like to step in here to assist you further. I will look for your contact information, however, please consider reaching out to me directly. Thank you, Marina - Customer Relations Manager - 703-241-7200 Ext: 1443 

Hannah Freeman Clontz's profile image
Hannah Freeman Clontz 
recommend  Recommended
5 years ago

Doug, CJ, Chris and Cody helped me tremendously by getting me out of a very undependable car and getting me in something I am so much safer and happier in. They were all great to work with and so nice! Would definitely recommend buying a car from them! 

Business response:

Hannah, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Bre Austin's profile image
Bre Austin 
recommend  Recommended
5 years ago

Our experience at Morries was amazing. Glenn in sales helped us trade in our car and purchase a new one. He answered every question we had in the process and was very personable. We couldn't be happier with their customer service from the management, sales, and finance teams. We drove over an hour to work with Morries and would do it again! 

Business response:

Hi Bre, on behalf us all of us at Morrie's Buffalo Ford, I would like to thank you for this amazing review. Your recommendation and feedback means a lot to us. We greatly appreciate you driving all the way to Buffalo to work with us and are thrilled to hear that you had an amazing experience. I will be sure to share this review with Glenn and the rest of the team. If there is anything else that we can help with, please do not hesitate to contact us. Congratulations on your new Ford Fusion. Thanks again! 

Josephine DiGirolamo's profile image
Josephine DiGirolamo 
recommend  Recommended
5 years ago

Representatives of Ace Ford are always polite and friendly, that says everything about a company and it’s people. Your service is quick and honest 

Business response:

Thank you, Josephine, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to seeing you again in the future! 

David Scott's profile image
David Scott 
recommend  Recommended
5 years ago

We bought our car from this dealership and have had nothing but amazing service! Pete Abreu in service has been so professional and thorough with our upkeep and maintenance. He has gone above and beyond every time. Over all, I highly recommend this dealership for all your vehicles and maintenance! 🌟🌟🌟🌟🌟 

Tony Fisher's profile image
Tony Fisher 
recommend  Recommended
5 years ago

Very pleased with their service and sales. Larry was very reasonable. Bought a F150 XLT Sport. Very happy. 

Business response:

Thank you for the great review, Tony! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you! 

Frequently asked questions about Rountree Ford

How is Rountree Ford rated?

Rountree Ford has a 4.4 star rating with 4,331 reviews. 

When is Rountree Ford open?

Rountree Ford is open now. It will close at 7:00 p.m. 

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