This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Rountree Ford
- Car Dealers
- Shreveport, LA
About this business
Location details
8770 Business Park Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I don’t EVER write reviews on these types of things, but I am beyond upset. Let me say that, my previous car I owned for almost 9 years and never had a single problem. Yes I know, all vehicles have their own issues. But I decided I finally wanted to upgrade to something new. I wanted something bigger than my tiny car. I had never been here before, but had seen their vehicles online and decided to check it out. Stopped by here one afternoon, found an equinox and decided to go ahead with the purchase. It was perfect for what w... read more
Business response:
We are very sorry to see this review for our dealership. Looks like there a lot of areas where we could have communicated more. Your comments are being forwarded to the general manager for his review and ask him to look into his. Again, we apologize, we should have done a better job in several areas.
I don’t EVER write reviews on these types of things, but I am beyond upset. Let me say that, my previous car I owned for almost 9 years and never had a single problem. Yes I know, all vehicles have their own issues. But I decided I finally wanted to upgrade to something new. I wanted something bigger than my tiny car. I had never been here before, but had seen their vehicles online and decided to check it out. Stopped by here one afternoon, found an equinox and decided to go ... Continue Reading
Business response:
We are very sorry to see this review for our dealership. Looks like there a lot of areas where we could have communicated more. Your comments are being forwarded to the general manager for his review and ask him to look into his. Again, we apologize, we should have done a better job in several areas.
RecommendedBought my car back in June and I couldn't be any happier with the car or the services
Recommendedura was great and told us everything we needed to purchase my first car
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedUra was great! She did everything she could to help out my nephew get into his first car. They were transparent in everything through the process!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedBought my first car here. Great experience!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedRichard and David were very helpful! Plus resourceful throughout the whole process!
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedThere service department is above all others. Called with a major concern and they promptly worked me in.
Business response:
Thank you for your kind review! We appreciate your business and hope to see you again soon!
I was there on October 3rd for an oil change and brake job. the technician who drove my vehicle through the wash and back to the front was not wearing a mask despite covid. I left messages for someone and sent emails but had no one return a call or message. I filled out the satisfaction survey and had someone call back but I was at work. returned his call within 15 minutes, left a message asking for a call back and nothing. I will not be returning to this dealership
Business response:
Kelly, we apologize for your experience and will be bringing it to our service management and to the rest of our teams attention. We do our very best to ensure everyone is keeping up with following our requirements to wear masks. I will follow up with our team and be sure that someone follows up with you. -Colin Wickstrom, Dealer Partner
Frequently asked questions about Rountree Ford
How is Rountree Ford rated?
Rountree Ford has a 4.4 star rating with 4,331 reviews.
When is Rountree Ford open?
Rountree Ford is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com