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Rountree Ford
- Car Dealers
- Shreveport, LA
About this business
Location details
8770 Business Park Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BUYER BEWARE I started taking care of my ninety-year-old blind grandmother and my mother with stage 4 cancer, I also have a 10 year old autistic little boy so my 2011 Mazda 3 with 50,000 miles on it was way too small and I was looking for something with more room. I saw a Jeep they had online that I was interested in so I went to go look at it, first off it took them three hours to find the keys for it. I ended up buying it and three days after buying it realized it had no heat and I text the salesman that it had no heat and... read more
RecommendedThey're extremely helpful and knowledgeable. I felt like part of the family. I had an amazing experience.
Bought a Jeep off them. A year later and I’m almost 3-4K deep in work this thing needs. Upon leaving the dealership the check engine light came on. Now, after they just had my car for a week I get it back and it’s overheating. Paid for a car I cannot drive. They wanted to charge me another diagnostic fee for something they did. My brakes have gone out numerous times, mind you I have 2 small children. Would NOT recommend this dealership! I will be perusing legal counsel.
Business response:
We apologize for your experience with us, Alissa. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (215) 536-8600 and ask for general manager Eric Dedig so he can help correct this situation. Thank you for bringing this to our attention.
If I could give my experience with Dpatrick Ford Lincoln 0 stars I absolutely would. I came in on Monday the 16th of November for a coolant leak. They repaired the hose, allegedly and it only cost me $325. Awesome, I know! The next day Tuesday the 17th of November it’s leaking again. I call in and speak with Lisa. She was very apologetic and told me to bring it in and they would take care of it right away. I was called and told that a fitting had backed out and that was the reason for the leak. Fast forward to Monday 23rd...... read more
Business response:
Jordan, we are looking into your feedback with our managment and ownership. Thank you for the details.
Worst service ever! Customer service definitely not a priority!!! Look for an even more detailed review from my spouse! Go elsewhere!
Business response:
Vicki, your feedback has also been received and we are sharing with our leadership.
Recommendedyes they are great professional and friendly I have purchased many vehicles from them and will continue to do so thanks to linsey and ben much appreciated thank you
Business response:
Thank you for choosing Cavalier, we appreciate your great review!
RecommendedGreat service today, in and out fast. Always friendly and answer my questions.
Business response:
Your satisfaction means a lot to us, and we truly appreciate you choosing Jordan Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
RecommendedAll COVID measures in place
RecommendedService for recall was fast! Only drawback is that courtesy driver service was unavailable, because of Covid:(
Frequently asked questions about Rountree Ford
How is Rountree Ford rated?
Rountree Ford has a 4.4 star rating with 4,331 reviews.
When is Rountree Ford open?
Rountree Ford is open now. It will close at 7:00 p.m.
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