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Roto-Rooter Plumbing & Water Cleanup
- Contractors
- Kapolei, HI
About this business
When you need an emergency plumber near me in Kapolei or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or b... read more
Location details
2106 Lauwiliwili St Ste 101J, Kapolei, HI, 96707, United States
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Root Rooter did a Fantastic job clearing a garment from our pipes that someone flushed down the drain. They may cost more than a mom and pop plumber, but they are fast. Our other plumber may not have as fast.
Way Overpriced. Run! They charged $754 to unclog a drain. I have always used Roto Rooter in the past and had great results. Naturally I called them and I did not think to ask what they are charging because they were always reasonable... but not anymore! ****** *** *********would have done it for $100. RIP OFF SCAMMERS!
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
They stood me up two times. I called on a Monday evening (6:00pm) because they claim they will come at any hour. They told me it would be in the next 4 hours. They called at 9:30 and told me they were unable to find a plumber. The operator asked when the next window of time would work and I told them the following day after 6:30pm. By 7:30 the next day I hadn't heard anything so I called to see if they could give me a rough time for arrival. They sent me through a few operators and finally said my dispatcher was on another c... read more
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
Do not use this company! Tried to scam ** into a fake sewer line repair. Was just a clog for which they charged $738. Had three guys in for a simple clog. Tried the hard sell, claiming we needed work done to the tune of $8500. Sad to think of all the people these frauds take advantage of.
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
a Rip Off. I contracted with Roto-Rooter to clean a clog. They did so well although their fee was very high. They found a collapsed main drain pipe via their camera. They quoted a price of $5,900 to replace a 10' piece of 70 yr old pipe. I Knew this bid was outrageously high so I got quotes from other reliably septic companies. One offered to do the job for $1,250. I thus avoided a rip-off. Roto-Rooter is preying on unsuspecting Seniors !
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review. Thank you, Pat S****** Customer Satisfaction Manager
Receiving any sort of communication from this company is a nightmare. They did repair the mainline, but I'm not really sure if I was scammed or not after reading so many poor reviews. I needed plumbing though, so what could I do. One of my biggest peeves is constantly having to call and find out when they would come do the repair, when the cement work was going to be done and now, I'm trying to find out when the final inspection is going to be performed. I just called them for the sixth or seventh time and received "it's not... read more
I was grossly overcharged for a minor drain cleaning **** ***plumber charges under $100 Other companies are competitive They charged me $339.00 & that was supposedly with a $75.00 coupon No emergency, no weekend just a total rip
Fast and professional and answered all my questions and concerns
They lit my water heater pilot and charged me $285.00. Never fixed the real problem.
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager
Frequently asked questions about Roto-Rooter Plumbing & Water Cleanup
How is Roto-Rooter Plumbing & Water Cleanup rated?
Roto-Rooter Plumbing & Water Cleanup has a 4.1 star rating with 1,933 reviews.
When is Roto-Rooter Plumbing & Water Cleanup open?
Roto-Rooter Plumbing & Water Cleanup is open now. It is open 24/7.
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