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Roto-Rooter Plumbing & Water Cleanup
- Contractors
- Kapolei, HI
About this business
Location details
2106 Lauwiliwili St Ste 101J, Kapolei, HI, 96707, United States
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I recently had an emergency with a washing machine hose that broke and spewed water all over my laundry room and kitchen. I contacted Roto Rooter in Atlanta and they sent a plumber out the same day to fix it for me. The plumber was knowledgeable and patient with my questions and had recommendations that made sense. I would definitely call again in an emergency!
Call for a leaking outside faucet. Very prompt and professional service. They came out for a free estimate then gave me an itemized breakdown.
Had a water replaced along with water restoration. Fast and quick response. Job was done in a few days. Techs were professional and friendly. Great experience!
We called Roto-Rooter and a man came to diagnose the problem. He said he could replace our water heater for $2400. When my husband said that it seemed like an outrageous price, the diagnosis changed multiple times. Lots of red flags. Finally he said he could replace a part for $1200. He pushed my husband to sign a contract and told him he must sign. He did not explain what my husband was signing and was extremely adamant that he needed to sign immediately. After he made my husband sign, he refused to give him a copy of the c... read more
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************. Please also include a copy of this review. Thank you, Pat S****** Customer Satisfaction Manager
I was so thrilled with the work with the guys at Roto-Rooter. Having a plumbing problem that flooded my house was a disaster, but everyone at Roto-Rooter worked to help get me back to better than new condition. They were so nice and patient in explaining everything to me. I highly, highly recommend them!!!
They installed a water heater in October 2022 $3700 May 2023 they replaced due to it quit working cost $1800. said labor was not covered, SCAM company
Business response:
We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************. Please also include a copy of this review. Thank you, Pat S****** Customer Satisfaction Manager
Very professional and prompt! Saved the weekend by fixing my plumbing issues!! I highly recommend the KC Roto Rooter branch!
Great service. technician was very knowledgeable and courteous. I will use them again in the future.
Roto Rooter has gone above and beyond every time I have used them. They are always quick to respond and their sales reps and technicians are top notch. From the professional, friendly and efficient customer service to their fair pricing, I would recommend everyone to use Roto Rooter.
Frequently asked questions about Roto-Rooter Plumbing & Water Cleanup
How is Roto-Rooter Plumbing & Water Cleanup rated?
Roto-Rooter Plumbing & Water Cleanup has a 4.1 star rating with 1,953 reviews.
When is Roto-Rooter Plumbing & Water Cleanup open?
Roto-Rooter Plumbing & Water Cleanup is open now. It is open 24/7.
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