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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Marika D's profile image
Marika D 
2 years ago

I truly regret purchasing a bed **************** through them. The only reason I went this route in the first place is because I was just moving into a new home so, I couldnt afford to pay for this fully upfront. Its been a year since Ive made this purchase, have always made payment, never been 30 days late but, Ive been harassed & embarrassed by them showing up to my home several times like the police or contacting a friend & even my landlord! If *** paid faithfully this long & only have a few hundred dollars left to pay, w... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Marika D's profile image
Marika D 
2 years ago

I truly regret purchasing a bed **************** through them. The only reason I went this route in the first place is because I was just moving into a new home so, I couldnt afford to pay for this fully upfront. Its been a year since Ive made this purchase, have always made payment, never been 30 days late but, Ive been harassed & embarrassed by them showing up to my home several times like the police or contacting a friend & even my landlord! If *** paid faithfully this long & only have a few hundred dollars left to pay, w... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Stacy N's profile image
Stacy N 
2 years ago

Very poor experience they tried to auto ******* account on a week I'm not paid then they all are a rude when I call the store to get the issue resolved I would need to pay extra I then asked for cooperate they then provided the number to resolution team I could go but I rather not waste anymore time 

Stacy N's profile image
Stacy N 
2 years ago

Very poor experience they tried to auto ******* account on a week I'm not paid then they all are a rude when I call the store to get the issue resolved I would need to pay extra I then asked for cooperate they then provided the number to resolution team I could go but I rather not waste anymore time 

Stacy N's profile image
Stacy N 
2 years ago

Very poor experience they tried to auto ******* account on a week I'm not paid then they all are a rude when I call the store to get the issue resolved I would need to pay extra I then asked for cooperate they then provided the number to resolution team I could go but I rather not waste anymore time 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Candice M's profile image
Candice M 
2 years ago

I am absolutely appalled by this business. Upon delivery, the tiles in my kitchen were shattered! I contacted rent-a-center and they offered me $125 off my contract, which is laughable because they do not make the rules anymore and we have to rip up our entire kitchen to replace the broken tiles so they match. After this, we ran into fraud on our account. I communicated this through writing multiple times with the manager at the location we rented through. He called me, multiple times a day when I work at an elementary schoo... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Shronda S's profile image
Shronda S 
2 years ago

Im constantly harassed twice a week by phone for payment to both contact numbers provided.their staff constantly come to my home harassing to get their merchandise, which explained my stepson has the game in ******* somewhere that his mother took him. Indicated my bank acct was hacked and working on sending the 2-3 missed payments . I asked for staff to stop coming to my *********** still do. Staff lied & noted I waved scissors at them outside my home when I let my husband speak to the male staff as I was outside decorating ... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Per the rental purchase agreement, we are authorized to contact customers for payment or to arrange return as you are renting our property. Timely payments are required, and through contact is our attempt to resolve your account to avoid a breach of rental purchase agreement. To further discuss your purchase or return options, please contact our customer service at ************. 

Mackenzeye P's profile image
Mackenzeye P 
2 years ago

I have had the absolute worst experience with them. Theyve done nothing but harass me and be so rude when trying to handle business with them. The manager is so hateful and thinks its okay to threaten customers. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Mackenzeye P's profile image
Mackenzeye P 
2 years ago

I have had the absolute worst experience with them. Theyve done nothing but harass me and be so rude when trying to handle business with them. The manager is so hateful and thinks its okay to threaten customers. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open on Monday at 10:00 a.m. 

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