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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Tamra C's profile image
Tamra C 
2 years ago

They are unprofessional and Constantly are calling me 4 to 5 times a day from the date of when my bill is due at 8am and I haven't even logged in to pay my bill so I didnt and they obviously still get paid but it's harassment at this point and I get they want their **** money but you don't need to call a customer who literally owes 1 payment 100 times a week when the customer works and then they wonder why I don't answer nor give them their money right away I MAKE THEM WAIT!!! I pay for the benefits plus part as well and tha... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Shakyla J's profile image
Shakyla J 
2 years ago

Ive reported to the store that my mattress has bed bugs and was told that it did not come from their store. The store manager was very rude and was telling me that it did not come from her store. The district manager still hasnt reached out to me after two days of me complaining of a matter this urgent. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Shakyla J's profile image
Shakyla J 
2 years ago

Ive reported to the store that my mattress has bed bugs and was told that it did not come from their store. The store manager was very rude and was telling me that it did not come from her store. The district manager still hasnt reached out to me after two days of me complaining of a matter this urgent. 

Heather R's profile image
Heather R 
2 years ago

This company are complete scam artists and the most rude and unprofessional customer service I've ever had the misfortune of dealing with. They lied to get the agreement signed and then lied when confronted on those lies. I was advised that I could make additional payments on top of my monthly payments by simply signing on to their website. Every month I called because the website always said there was an error when attempting to do this. I was also told there were 2 early payoff options - 120 days as well as a 6 month optio... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Please note, customers are provided all disclosures prior to signing and it the customers responsibility to review the terms should there be confusion. In order to better assist you, please contact our customer service at ************ to provide your proof. 

Heather R's profile image
Heather R 
2 years ago

This company are complete scam artists and the most rude and unprofessional customer service I've ever had the misfortune of dealing with. They lied to get the agreement signed and then lied when confronted on those lies. I was advised that I could make additional payments on top of my monthly payments by simply signing on to their website. Every month I called because the website always said there was an error when attempting to do this. I was also told there were 2 early payoff options - 120 days as well as a 6 month optio... read more

Mario P's profile image
Mario P 
2 years ago

I was a costumer of rent a center for over 8 years and just because I was late on my payment they call me and said they were gonna raid my house ,the guy who call me was very aggressive and hostile, I mean is this the type of treatment that I deserve after been a customer for 8 years ,I mean it's not a secret they over charge people and harrast people over one day late on your account .I will highly recommend to stay away from doing bussines with rent a center specifically the one in Mkeesport ************. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Mario P's profile image
Mario P 
2 years ago

I was a costumer of rent a center for over 8 years and just because I was late on my payment they call me and said they were gonna raid my house ,the guy who call me was very aggressive and hostile, I mean is this the type of treatment that I deserve after been a customer for 8 years ,I mean it's not a secret they over charge people and harrast people over one day late on your account .I will highly recommend to stay away from doing bussines with rent a center specifically the one in Mkeesport ************. 

Donya M's profile image
Donya M 
2 years ago

This place is relentless always calling 5 times a day than knocking on your door after you have spoken to them ! My couch has post beetle bugs in it and I work for major furniture company and I know the process the store says it was not delivered that way well no c*** if they would actually read they would know all about them they just keep saying not under warranty than I got a phone with them phone was lost/stolen again warranty wont cover ! I have contacted corporate 8 times and no one will call me back !!!! Spoke with sa... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ to provide further details of your experience and we can assist. 

Donya M's profile image
Donya M 
2 years ago

This place is relentless always calling 5 times a day than knocking on your door after you have spoken to them ! My couch has post beetle bugs in it and I work for major furniture company and I know the process the store says it was not delivered that way well no c*** if they would actually read they would know all about them they just keep saying not under warranty than I got a phone with them phone was lost/stolen again warranty wont cover ! I have contacted corporate 8 times and no one will call me back !!!! Spoke with sa... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open on Monday at 10:00 a.m. 

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