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Rent-A-Center
- Retail
- Eureka, CA
About this business
Location details
235 4th St, Eureka, CA, 95501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Rent-A-Center ignored the visibly posted no soliciting signs on our private property and left litter on the doorstep. **** called and wants their marketing tactics back!
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style>
THEY DESERVE ZERO STARS. The store manager ********************* called me yesterday on 5/5 to tell me my bill was 2 weeks overdue when it was only a week overdue being I pay monthly. However, they would have been paid by 5/10. He did not like that answer and became rude I can't wait that long with an attitude. Well today my card was charged when it was NOT authorized. When I called, I was told I was on auto pay. Please tell me how I was on auto pay today but yet he called me yesterday because it was overdue which means yest... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style>
DO NOT RENT FROM THEM. I have rented furniture from rent a center years ago and was quite satisfied with my price and service surprisingly it was in the rough part of town in *******. Now fast forward 5-6 years later I ordered a bed frame from the one in Gwinnett. I missed 1 payment due to a dangerous situation that I endured where my purse money and phone was stole from me by force. They contacted my mom and she informed them of what was going on and told them I would pay double on my next payment. My payments are due every... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style>
I made arrangements for Autopay, I paid on time every time for 2 years. 12 items were paid on time off entirely or early. I had surgery, I missed one payment. I called and reset everything to auto pay. They still sent men to my door every day to try and scare me, they called me 15 times a day. When I was home and the two big men came knocking on my door, they did not know why. I spoke with the store manager on the phone. I asked why they are harassing my family and I when we already set up auto pay to get back on track? He h... read more
Business response:
<br /> Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and get further details, please contact our customer service at 800-442-8186.<br /> <br /> <style> </style>
I have multiple things from there. I pay for a warranty so that if anything happens they can be fixed. Well my washer stopped working and they told me they are not going to fix it they want me to keep paying for it which I’m not going to they won’t take it back. It has been sitting in my driveway I don’t want the set if they aren’t going to work and not going to get fixed when something happens. We have tried giving things back and they won’t take it if I have to keep the non working washer they need to write it off. The cus... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and get further details, please contact our customer service at 800-442-8186. <style> </style>
Worst customer service experience I've ever encountered!! The local store will try to swindle you out of your money and force you to use the store rather than the website and prevent you from using coupon codes. I was treated rudely and couldn't get the service or the discount. Rent a Center is a fraudulent company. A scam, thieves. Extremely disappointed. They tamper with your account and try to force to pay whatever they want. BBB should look into this company more closely.
Business response:
Rent-A-Center appreciates your feedback and apologizes that you have had an unsatisfactory experience. In order to better assist you and get further details, please contact our customer service at 800-442-8186 and provide further details. <style> </style>
If I could give zero or negative stars, I would do so - -100 stars. I have been chasing a refund from this company since September of 2022. On top of being nonresponsive, they make you jump through all kinds of hoops to get the refund. Got a letter confirming the refund in September 2022...nearing the end of April 2023 and still nothing. Worst customer experience I've personally dealt with in my life. Avoid working with this company at all costs.
Dear Bob's Furniture Corp Leadership, My table purchase and delivery was an EXCELLENT experience! However, I was two days away from complete my purchase of your Grand Manor Bed and 5 Drawer Chest set. My purchase would have been thru the AcceptanceNOW program; who are COMPLETE PREDATORS/SHYEST financial business company, that PRAY on those of us who are re-building our credit, hard-working and earnest consumers! I came in on 4/5 to discuss a $30 discrepancy with my grand total purchase of the bedroom items and came to a horr... read more
Business response:
Rent-A-Center appreciates your feedback and apologize that you had a poor experience. In order to provide us an opportunity to assist you, please contact our customer service at 800-442-8186. <style> </style>
If I could give zero stars I would, mark my words rent a center, This is not over, how I was treated as a first time customer was absolutely disgusting and I will be going above and beyond to do something about it. Overall the company is great, but the managers in the retail stores not so great and that's going to take the company down in the long run, because nothing is being done.
Business response:
Rent-A-Center appreciates the opportunity to address your concerns. Should you like to provide feedback specific to an employee, please contact our customer service at 800-442-8186. <style> </style>
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.6 star rating with 390 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.
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