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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Jessica P's profile image
Jessica P 
2 years ago

Rac in ************ **** is a joke. We have tried for the past month to return merchandise and they keep telling us they will be there or will call and they never do. The keep trying to run our debit card without our permission for items we do not want. We have called over 20 times including corporate office and nothing is getting done. They will no longer have our busness. 

Jessica P's profile image
Jessica P 
2 years ago

Rac in ************ **** is a joke. We have tried for the past month to return merchandise and they keep telling us they will be there or will call and they never do. The keep trying to run our debit card without our permission for items we do not want. We have called over 20 times including corporate office and nothing is getting done. They will no longer have our busness. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have searched our system for your email and cannot locate a lease account that is associated with it. In order to better assist you, please contact our customer service at ************. 

Jessica P's profile image
Jessica P 
2 years ago

Rac in ************ **** is a joke. We have tried for the past month to return merchandise and they keep telling us they will be there or will call and they never do. The keep trying to run our debit card without our permission for items we do not want. We have called over 20 times including corporate office and nothing is getting done. They will no longer have our busness. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have searched our system for your email and cannot locate a lease account that is associated with it. In order to better assist you, please contact our customer service at ************. 

Stephanie A's profile image
Stephanie A 
2 years ago

I tried to do business with the Quincy ******** store yesterday, clearly made my payment and my updated phone number for delivery today between 3pm-5pm. I assumed that was the confirmation when I spoke to them in person yesterday. I moved the old washer/dryer out and sat here all day waiting for them to arrive. I called the office at 512pm, he said they didnt have my correct phone and without a phone call they wont deliver, he was very rude and unprofessional on the phone and told me hes sorry but its whatever because they o... read more

Stephanie A's profile image
Stephanie A 
2 years ago

I tried to do business with the Quincy ******** store yesterday, clearly made my payment and my updated phone number for delivery today between 3pm-5pm. I assumed that was the confirmation when I spoke to them in person yesterday. I moved the old washer/dryer out and sat here all day waiting for them to arrive. I called the office at 512pm, he said they didnt have my correct phone and without a phone call they wont deliver, he was very rude and unprofessional on the phone and told me hes sorry but its whatever because they o... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Stephanie A's profile image
Stephanie A 
2 years ago

I tried to do business with the Quincy ******** store yesterday, clearly made my payment and my updated phone number for delivery today between 3pm-5pm. I assumed that was the confirmation when I spoke to them in person yesterday. I moved the old washer/dryer out and sat here all day waiting for them to arrive. I called the office at 512pm, he said they didnt have my correct phone and without a phone call they wont deliver, he was very rude and unprofessional on the phone and told me hes sorry but its whatever because they o... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Justin C's profile image
Justin C 
2 years ago

This company is the worst place ever. They lied to my teenage daughter and came in my house to get there merchandise while no one over the age of 18 was home. The store manager told my tennage daughter that as long as he was on the phone with his employees as a witness that she had to allow them into my home. After I had just told them to come back when I got home from work that afternoon, I did not give them permission to come in to my house. They are a bunch of lying pieces of garbage who manipulated a teenager to get into... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Justin C's profile image
Justin C 
2 years ago

This company is the worst place ever. They lied to my teenage daughter and came in my house to get there merchandise while no one over the age of 18 was home. The store manager told my tennage daughter that as long as he was on the phone with his employees as a witness that she had to allow them into my home. After I had just told them to come back when I got home from work that afternoon, I did not give them permission to come in to my house. They are a bunch of lying pieces of garbage who manipulated a teenager to get into... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Justin C's profile image
Justin C 
2 years ago

This company is the worst place ever. They lied to my teenage daughter and came in my house to get there merchandise while no one over the age of 18 was home. The store manager told my tennage daughter that as long as he was on the phone with his employees as a witness that she had to allow them into my home. After I had just told them to come back when I got home from work that afternoon, I did not give them permission to come in to my house. They are a bunch of lying pieces of garbage who manipulated a teenager to get into... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open on Monday at 10:00 a.m. 

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