Rent-A-Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
Select a rating
Ryan W's profile image
Ryan W 
2 years ago

Got tires from them and now my rear end on my vehicle is ruined makes noises never did the alignment like they were suppose to and my vehicle is AWD so the tires they had put on are shot.they told me it would cost 800 total and they are charging me almost **** for tires and I'm not paying for them I refuse to.i would never recommend anyone to go through them.and if something doesn't get done about i will plaster them all over social media and every news station possible.they are horrible.now they call me 5,6,7 times a day ha... read more

James M's profile image
James M 
2 years ago

They overcharged me a thousand dollars, gave me an Xbox , no money! Account had got behind called them for a pickup and was told no! Now they filed court papers 

Felecia F's profile image
Felecia F 
2 years ago

Our fridge has gone out leaking freon etc... an to keep milk an eggs etc cold we have ti use the freezer part the doesn't freeze but stays cool but bottom part the fridge doesn't cool at all an was trying ro get a new fridge w renta center an was given nothing but issues ... it's awful how some treat costumers. 

Courtney S's profile image
Courtney S 
2 years ago

my order was placed and paid for over a month ago, I have yet to receive the item , it is at the store however and paid for!! But a particular worker is declining to hand it over because he said that I went behind him and ordered it online . These gentlemen are always rude and unprofessional, and the last straw was racial slur I overheard as I entered this store, this store needs a serious overhaul, I will continue to reach out until something is done! 

Kristin R's profile image
Kristin R 
2 years ago

Very horrible service been waiting on products for months and getting all kinds of run around from numerous managers. ( they can't keep a manager and I'm not surprised. 

Michael T's profile image
Michael T 
2 years ago

2 weeks agoTHE MANAGER DOGGED ME OUT!!! I have had a great relationship until now. I am sorry , but I'm compelled to delete my previous 5 star review and revise my opinion to 1 star. Should I change stores or return my merchandise? Fact is I'm otherwise pleased with my purchases. This entire situation was unnecessary and only required a NO! The Impetus was emergent. I was somewhat desperate and needed tires because I experienced a blowout and needed to replace my tires. To be clear. I didn't want to buy tires at that time, a... read more

Ashley C's profile image
Ashley C 
2 years ago

Horrible customer service. Was lied to about what I would be paying for my rental agreement. When my sectional was dropped off the delivery person was extremely rude, called me **** stupid for not measuring the area it was going in but that it wasn't their **** problem and that we couldn't return it. Tried to get the weekly payment changed to what I was originally sold on which was 160$ a month but the manager there came up with 200-250$ a month because that's what it would be when you added up the weekly payments. When I to... read more

Amelia J.'s profile image
Amelia J. 
2 years ago

I rented a ** from the rent a center in ***** **. Unfortunately due to losing my job of 8 years I was no longer able to pay for the *** I have been busy getting my oldest son to college qnd traveling back and forth. My youngest son was home he's 15 and the guy the manager from rent a center sent to pick up the tv was banging on my door so loud he scared the life out of my son. He was demanding that my son tell him where I was, as if he'd come hurt me. Seems much for a job. The manager ******** is now threatening me with the ... read more

Jasmine F's profile image
Jasmine F 
2 years ago

Rent A Center is the worse business ever!!! ********** ** rent a center is the absolute worst!!! They make it look like you're not paying you're stuff on time, then want to take you're stuff back because they didn't hold up their end of the deal they give you. My mom got a tv from them recently, told her she had to pay $26 on the 22nd of October, had the money on the card and everything, they never took it off, and then tried to make it look like it was something faulty on our end, then said that it was supposed to been $50?... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com