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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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MRS. Takeya H's profile image
MRS. Takeya H 
3 years ago

** ****** Rent A Center Benton Harbor MI First time renting items from anywhere decided to rent from here. Rented a Tv and front loader washer and dryer brought to us used and super dirty on the inside and beat up on the out side that was the first time that should of told me never mind but they told us they would get a new one out and get a cheaper deal since we had to deal with that brought us a new one out. No even a month into renting was harassed and called and stop by my job wasn't even behind on payment until a mont... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Sharon G's profile image
Sharon G 
3 years ago

Im being over charged for my furniture, and wanna seek help 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Tekiah R's profile image
Tekiah R 
3 years ago

Renting through "acceptance now" in southington, CT, I've been getting calls daily since June on a payment I've already made that they claim they didn't receive. I've sent proof and had other staff tell me that I was all set. Daily, I would still get calls about this same payment that we already had cleared up. Started to sound like they were scamming me on an extra payment. They've made no other attempt to take payment from main card on file & that has left me unsure of when a next payment is due. It falls on a different da... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX. 

Chelsey B's profile image
Chelsey B 
3 years ago

I have paid for my agreement since last year and have the benefits plus package that I pay extra for. I came down with Covid and haven't been able to return to work and instead of working with me, their demanding to know when I can make my payment. Apparently the benefits package doesn't include Covid. RENT A CENTER IS A JOKE!!!!! 

Tiffany H's profile image
Tiffany H 
3 years ago

I advised corporate about an employee doing under the table transactions & they never contacted me or tried to resolve the issue . I am now out of $250 

Connie T's profile image
Connie T 
3 years ago

I paid for a new mattress and got a use one that don't fit. And they refuse to change it 

Mario L's profile image
Mario L 
3 years ago

I don't even wanna give your local store here in buffalo ny on Seneca st very poor customer service and harassing us everyday when we were just approach our next payment and calls from all different numbers and texts us and calls a number that wasn't suppose to be on file and calls them and now this person is mad and harassing us I will reach out to local authorities I know detectives and the local news and calling your corporate office asap I'm so very angry and disappointed in your company never had this issue with old man... read more

Nannette K's profile image
Nannette K 
3 years ago

Im pist off at the portorchard rent acenter bc i was a week behind they charge me late fee every day they say i oh 240 i no i dont so some one need to fix my acoount before i call copraite like i have before i like stacy i thought id give them anouther chance mabye im wrong i wont refure anyone to go there im upset 

Rebecca H's profile image
Rebecca H 
3 years ago

The stores in NC are the worse. They lie on times date and their communication is the worse. They do not care you work. They care that they lie so much all they have done is made excuses! As to why I was lied to. Why I have advised the manager one employee was not allowed at my home To pick up their items, she sent him anyways. Then he was sent away! Sad! I will file complaints with the local and higher ups. Poor service and lies is all you get 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m. 

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