Rent-A-Center

AAA Mobile Storge A 

on BBB

3 years ago

This company is terrible!!! They have rented storage containers from ** and they will not pay. Everytime I call the store managers telephone number, she makes up a lie. I called yesterday and she said "wait a minute, I'm getting pulled over and I will call you right back." ***** laugh, she never calls back. If she sees my name on caller ID she won't answer. If i call from an unknown number, she might answer. This is the worst run business I have ever seen. it is here in **********, **. Beware people!!! Don't shop there!!!!!! 

Clarence W 

on BBB

3 years ago

was a customer for 13 years at ***** ** and ********* ** stores **** was manager and **** was DM the first 8 yrs went great exec service and quality merchandise, **** even finished the payoff on a entertainment center if I rented a washer and both I still have 15 yrs later, but the del service started getting bad got a refrigerator and they tore my door and dented the refrigerator instead of taking doors off fridge, got a lap top for wife 6 month end the screen got a huge green line going through it it went to service like 5... read more

Billy J 

on BBB

3 years ago

Unprofessional *********** Electric bikes aren't put together appropriately. I was flipped over the handlebars at about 15mph. My husband's bike showed Error codes and my bike had no brakes (my husband adjusted them). We were on the bikes for about 20 minutes (this is the first time we rode them) the headlight fell off. My husband had to fix it the best he could because we were on a trail and no where near our vehicle. Making our way back to our vehicle, the headlight had fallen off again but this time the basket fell off an... read more

Lucibet B 

on BBB

3 years ago

Never tell you how much will be your product if is not paid in full in 3 months. Never receive any paper, and everything was in a screen just telling you to sign. After a year paying I called them to verify how much I owe and they told me I still owe 14 more months. My purchase was a couch for around $2,400. Paying 153 every 15 days. I still owe around 2,800 !!!!!! For a total around of $7, 100 !! That is crazy !!!!! That means I already paid my furniture plus they will keep double or more , that is stealing!! I want to canc... read more

William B 

on BBB

3 years ago

I bought a power recliner three months ago back in June 2022 Ãnd July 2022 the power recliner stopped working and I have not been able to use my chair..... I got my chair from the 98th Bloomington store my first payment was due August 6th I contacted them about the issue with my chair they said they would swap it out and that they will get around too it so they told me that they where going to swap it out on the 11th of August they never did because I won't make a payment on a broken chair that I just bought..... Either swap... read more

Janet B 

on BBB

3 years ago

Sent me a gross filthy washer didn't even hook up 

Lillian C 

on BBB

3 years ago

This business goes as Acceptance now. They are affiliated with Bobs Furniture in Brooklyn where I bought a sofa bed. After 3 weeks of using the couch, when you sit on either side of the couch, the cushions go down unevenly and they make you lop sided and your body pushes to the middle of the couch. The middle cushion goes extremely flat so your sinking into the couch. I Tried the sofa bed and you feel the metal from the bottom pushing against your back until youre in pain. I keep on calling the store to tell them i wnt to re... read more

Tiffany P 

on BBB

3 years ago

Rent a center Huntington NY. I have been a customer for years and I have never experienced disrespect, harassment, and discrimination from a company as I have this store. I have encountered three separate incidents with employee Omar. first he puts my card on file without my permission and money was taken from my account without my authorization sometimes after i had made a payment I had to call the store to get my money refunded. I could not take my card off of the app he had locked it somehow I had to contact the district ... read more

Glenn S 

on BBB

3 years ago

I had an agreement with the Hammond store and the payment came due when my wife was in the hospital for a stroke. Rent a center called my phone 4 to 5 times a day and sent text messages 3 times a day. I talked to store manager about the wife being in the hospital and he started calling all my references contacts and neighbors. Sent his truck driver out to the house when the wife was in the hospital. Witch is on private property. And then sent his driver again as I was trying to get the wife out of the car from the hospital. ... read more