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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Romele J's profile image
Romele J 
2 years ago

Bought dryer that did not include as is clause. ***** does not work rent a center picked up the dryer for repair then returned it , after so call repair it still doesn't work and they refuse to refund money or pick it up! Being on a fixed income this has become a hardship. 

Romele J's profile image
Romele J 
2 years ago

Bought dryer that did not include as is clause. ***** does not work rent a center picked up the dryer for repair then returned it , after so call repair it still doesn't work and they refuse to refund money or pick it up! Being on a fixed income this has become a hardship. 

Gary P's profile image
Gary P 
2 years ago

I was robbed of $260.00 for the Benefits Plus fee. When I called and asked about it, I was told it is an "insurance", that if I dropped it and the dryer broke, that I could not get it fixed, nor a loaner issued. That is what homeowners insurance is for. Also, I was informed that that $260.00 I paid over a span of 10 months is not applicable to my current balance, nor is it refundable. I was not made aware of this fee before I signed for the dryer. I wasnt even aware of the payment amount until after the first month of having... read more

Gary P's profile image
Gary P 
2 years ago

I was robbed of $260.00 for the Benefits Plus fee. When I called and asked about it, I was told it is an "insurance", that if I dropped it and the dryer broke, that I could not get it fixed, nor a loaner issued. That is what homeowners insurance is for. Also, I was informed that that $260.00 I paid over a span of 10 months is not applicable to my current balance, nor is it refundable. I was not made aware of this fee before I signed for the dryer. I wasnt even aware of the payment amount until after the first month of having... read more

Romele J's profile image
Romele J 
2 years ago

Bought dryer that did not include as is clause. ***** does not work rent a center picked up the dryer for repair then returned it , after so call repair it still doesn't work and they refuse to refund money or pick it up! Being on a fixed income this has become a hardship. 

Business response:

Rent-A-Center appreciates the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Gary P's profile image
Gary P 
2 years ago

I was robbed of $260.00 for the Benefits Plus fee. When I called and asked about it, I was told it is an "insurance", that if I dropped it and the dryer broke, that I could not get it fixed, nor a loaner issued. That is what homeowners insurance is for. Also, I was informed that that $260.00 I paid over a span of 10 months is not applicable to my current balance, nor is it refundable. I was not made aware of this fee before I signed for the dryer. I wasnt even aware of the payment amount until after the first month of having... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Romele J's profile image
Romele J 
2 years ago

Brought a dryer from one of their stores in Union Ciry Ga, paid cash for rhe dryer they delivered the dryer it came on but I had to dry the cloths 3 and 4 times so that same day I call them to let them know that its not dring and the manager says what do you expect for an 75 dollar dryer and I said 75 dollars worth lf drying so he then says well you brought it as is and I remined him their was nothing on the tag that said as is. They came and picked up the dryer after about a month latet still no refund , he said I had to wa... read more

Romele J's profile image
Romele J 
2 years ago

Brought a dryer from one of their stores in Union Ciry Ga, paid cash for rhe dryer they delivered the dryer it came on but I had to dry the cloths 3 and 4 times so that same day I call them to let them know that its not dring and the manager says what do you expect for an 75 dollar dryer and I said 75 dollars worth lf drying so he then says well you brought it as is and I remined him their was nothing on the tag that said as is. They came and picked up the dryer after about a month latet still no refund , he said I had to wa... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Romele J's profile image
Romele J 
2 years ago

Brought a dryer from one of their stores in Union Ciry Ga, paid cash for rhe dryer they delivered the dryer it came on but I had to dry the cloths 3 and 4 times so that same day I call them to let them know that its not dring and the manager says what do you expect for an 75 dollar dryer and I said 75 dollars worth lf drying so he then says well you brought it as is and I remined him their was nothing on the tag that said as is. They came and picked up the dryer after about a month latet still no refund , he said I had to wa... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m. 

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