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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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James D's profile image
James D 
2 years ago

They sent us a damaged product and we returned it they said they could come for it at Friday at 5pm never showed me and wife left to corpus for the rest of the weekend and they got mad because they couldnt pick up on Saturday when we arranged for Friday and they never showed after they had there product returned I wanted to try for something different and they denied me due to thats not the way the do business saying I refused to give them there product when they never showed up the day they set this place is very unprofessi... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

James D's profile image
James D 
2 years ago

They sent us a damaged product and we returned it they said they could come for it at Friday at 5pm never showed me and wife left to corpus for the rest of the weekend and they got mad because they couldnt pick up on Saturday when we arranged for Friday and they never showed after they had there product returned I wanted to try for something different and they denied me due to thats not the way the do business saying I refused to give them there product when they never showed up the day they set this place is very unprofessi... read more

Brandon A's profile image
Brandon A 
2 years ago

Runaround all week. ***** the manager obviously doesn't want your business and gets a kick out of making you think hes busy and that hes gonna call you right back in 10 minutes. Dont fall for that (Twice)I'll never go through any rent a center ever again ***** ruined that for me by constantly lying about the item I bought on Saturday. Pick up was for Tuesday. Go to get it and turns out the item is broke and they arent bringing it. Cool glad I waited 3 days to find that out myself instead of someone doing their job and lettin... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Brandon A's profile image
Brandon A 
2 years ago

Runaround all week. ***** the manager obviously doesn't want your business and gets a kick out of making you think hes busy and that hes gonna call you right back in 10 minutes. Dont fall for that (Twice)I'll never go through any rent a center ever again ***** ruined that for me by constantly lying about the item I bought on Saturday. Pick up was for Tuesday. Go to get it and turns out the item is broke and they arent bringing it. Cool glad I waited 3 days to find that out myself instead of someone doing their job and lettin... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Brandon A's profile image
Brandon A 
2 years ago

Runaround all week. ***** the manager obviously doesn't want your business and gets a kick out of making you think hes busy and that hes gonna call you right back in 10 minutes. Dont fall for that (Twice)I'll never go through any rent a center ever again ***** ruined that for me by constantly lying about the item I bought on Saturday. Pick up was for Tuesday. Go to get it and turns out the item is broke and they arent bringing it. Cool glad I waited 3 days to find that out myself instead of someone doing their job and lettin... read more

James D's profile image
James D 
2 years ago

They sent us a damaged product and we returned it they said they could come for it at Friday at 5pm never showed me and wife left to corpus for the rest of the weekend and they got mad because they couldnt pick up on Saturday when we arranged for Friday and they never showed after they had there product returned I wanted to try for something different and they denied me due to thats not the way the do business saying I refused to give them there product when they never showed up the day they set this place is very unprofessi... read more

Deby H's profile image
Deby H 
2 years ago

They took 2 payments from me I called to ask when they will be delivered they said they needed me information again even though I entered it all online and have been a customer of theres for years but my normal person no longer works for them. Told them cancel and I want a refund. They said ok it will process in 24 hours but here it is 4 days later and its still taken out of my account and I havent gotten a refund. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Deby H's profile image
Deby H 
2 years ago

They took 2 payments from me I called to ask when they will be delivered they said they needed me information again even though I entered it all online and have been a customer of theres for years but my normal person no longer works for them. Told them cancel and I want a refund. They said ok it will process in 24 hours but here it is 4 days later and its still taken out of my account and I havent gotten a refund. 

Deby H's profile image
Deby H 
2 years ago

They took 2 payments from me I called to ask when they will be delivered they said they needed me information again even though I entered it all online and have been a customer of theres for years but my normal person no longer works for them. Told them cancel and I want a refund. They said ok it will process in 24 hours but here it is 4 days later and its still taken out of my account and I havent gotten a refund. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open on Monday at 10:00 a.m. 

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