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Rent-A-Center
- Retail
- Eureka, CA
About this business
Location details
235 4th St, Eureka, CA, 95501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I applied for credit and was awarded x/week. On October 9th I placed an order and made my first payment. I scheduled delivery for the 11th. On the 11th I was unable to contact the store because the phone was disconnected. I called the main customer support number and was told that they were able to get a hold of the district manager, and my item would still be delivered that evening. The item was not delivered, the item has still not been delivered. The store phone continues to be disconnected. Reaching out to the headquarte... read more
Business response:
Hello,This Rent-A-Center customer rented their product from an independently owned and operated franchised location. We have sent her comment to the franchisee.
I applied for credit and was awarded x/week. On October 9th I placed an order and made my first payment. I scheduled delivery for the 11th. On the 11th I was unable to contact the store because the phone was disconnected. I called the main customer support number and was told that they were able to get a hold of the district manager, and my item would still be delivered that evening. The item was not delivered, the item has still not been delivered. The store phone continues to be disconnected. Reaching out to the headquarte... read more
NO STARS!! ID GIVE NEGATIVE IF I COULD! The harassing phone calls RIGHT AFTER A PAYMENT IS MADE IS UNCALLED FOR!! THEY CALL ALL THE **** WHEN THEY ARE ASKED TO CONTACT AFTER A SPECIFIC ****, THEY STILL CALL WHENEVER THEY WANT! They are going to get me fired from my job!!! ITS UNPROFESSIONAL AND I HAVE NO IDEA HOW THEY HAVE AN "A" RATING WITH THE BBB!!!! Next time someone comes to my house to take the couch when I just made a payment and they want the next weeks payment ALREADY, I WILL contact the police department! It is unc... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
We rent at the ******** ** @ ***************. we rented a couch in June of this year about a month ago the love seat broke. I called they sent the tech out the following day (I had issues with timing because they didnt come at the time they said so only my daughter was home) thats not my issue tho. The tech said it cant be fixed it needs the whole back replaced or the whole loveseat. Fine its under warranty, Iv only had the set a little over 3 months. Well the store will not reach out to repair and every time I call I get th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
NO STARS!! ID GIVE NEGATIVE IF I COULD! The harassing phone calls RIGHT AFTER A PAYMENT IS MADE IS UNCALLED FOR!! THEY CALL ALL THE **** WHEN THEY ARE ASKED TO CONTACT AFTER A SPECIFIC ****, THEY STILL CALL WHENEVER THEY WANT! They are going to get me fired from my job!!! ITS UNPROFESSIONAL AND I HAVE NO IDEA HOW THEY HAVE AN "A" RATING WITH THE BBB!!!! Next time someone comes to my house to take the couch when I just made a payment and they want the next weeks payment ALREADY, I WILL contact the police department! It is unc... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
NO STARS!! ID GIVE NEGATIVE IF I COULD! The harassing phone calls RIGHT AFTER A PAYMENT IS MADE IS UNCALLED FOR!! THEY CALL ALL THE **** WHEN THEY ARE ASKED TO CONTACT AFTER A SPECIFIC ****, THEY STILL CALL WHENEVER THEY WANT! They are going to get me fired from my job!!! ITS UNPROFESSIONAL AND I HAVE NO IDEA HOW THEY HAVE AN "A" RATING WITH THE BBB!!!! Next time someone comes to my house to take the couch when I just made a payment and they want the next weeks payment ALREADY, I WILL contact the police department! It is unc... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
We rent at the ******** ** @ ***************. we rented a couch in June of this year about a month ago the love seat broke. I called they sent the tech out the following day (I had issues with timing because they didnt come at the time they said so only my daughter was home) thats not my issue tho. The tech said it cant be fixed it needs the whole back replaced or the whole loveseat. Fine its under warranty, Iv only had the set a little over 3 months. Well the store will not reach out to repair and every time I call I get th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
We rent at the ******** ** @ ***************. we rented a couch in June of this year about a month ago the love seat broke. I called they sent the tech out the following day (I had issues with timing because they didnt come at the time they said so only my daughter was home) thats not my issue tho. The tech said it cant be fixed it needs the whole back replaced or the whole loveseat. Fine its under warranty, Iv only had the set a little over 3 months. Well the store will not reach out to repair and every time I call I get th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I truly regret purchasing a bed **************** through them. The only reason I went this route in the first place is because I was just moving into a new home so, I couldnt afford to pay for this fully upfront. Its been a year since Ive made this purchase, have always made payment, never been 30 days late but, Ive been harassed & embarrassed by them showing up to my home several times like the police or contacting a friend & even my landlord! If *** paid faithfully this long & only have a few hundred dollars left to pay, w... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.6 star rating with 390 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open on Monday at 10:00 a.m.
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