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Rent-A-Center
- Retail
- Eureka, CA
About this business
Location details
235 4th St, Eureka, CA, 95501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Manager angle called me today because I was 3 days pass due she was being very nasty on phone asking if this is gonna happen often me not paying my bills I said Im 3 days behind I need till Thursday Im 32$ behind I lost signal and she called me back screaming at me left nasty voicemail on phone I called back and said Im not going to be scream at can I talk to your other manager ***** she said he dont even like you you weird b**** and continue to scream at me she will be coming to get her stuff I hung up she started texting m... read more
Business response:
In order to better assist you and address your allegations, please contact our customer service at ************.
Extremely shady business practices. Its sad, Ive been a long time customer with them and I always pay my items off, even when Im not happy with them- Im wondering why Ive bothered with the loyalty when they definitely dont reward it. 1st, they delivered a fireplace entertainment center that was supposed to be brand new but the door was ripped off- they jerked me around about it for over a year while every staff member who had looked at it said it would have to be straight up replaced because it couldnt be fixed- finally afte... read more
This location duped me into giving them a $100 deposit promising me it was refundable no matter what. So I cancel my order 15 mins later and they have kept my money. Been calling for weeks everyone just says oh sorry I dont know why you didnt get it back. Total scam operation do not do business with these people or any rent a center.
On 11/ 16/ 23 I placed an order for a TV online from rent a center in ********, *********. I paid my week like their web page promised, which was supposed to cover the first week. I signed up for monthly payments. During my order I had the opportunity to click if I would like any of their damage or liability waiver insurance for an extra monthly cost, I clicked no. After moving forward and paying my weekly fee of just $10 which stated would cover till 11/22/23 it brought me to sign my agreement. I read it throughly and signe... read more
I am so over this company I have been a customer with ******************** for a long time. The fact that the manager of this store thought that it was okay to tell me to my face that Im on auto pay which IM NOT. Which was verified by one of the workers that I have never been. When the manager of the store looked it up she found a number not associated with me at all. The store manager called the number I then hold both my phones up that are on my person to show not my number. I then tell the manager to call the other number... read more
Manger and assistant manager customer service is very poor. I rented from them a year ago and had a special order that was supposed to take 4 to 6 weeks for delivery. It end up being 3 months and no phone calls no nothing. I requested my money back and they didnt want to give it back to me so I had to call corporate. I moved and now Im looking for a sofa that they have in the store and the assistant manager is telling me that Im not allowed to get any promotions. Keep in mind when I ordered the sofa they took money off my ca... read more
I am so over this company I have been a customer with ******************** for a long time. The fact that the manager of this store thought that it was okay to tell me to my face that Im on auto pay which IM NOT. Which was verified by one of the workers that I have never been. When the manager of the store looked it up she found a number not associated with me at all. The store manager called the number I then hold both my phones up that are on my person to show not my number. I then tell the manager to call the other number... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Manger and assistant manager customer service is very poor. I rented from them a year ago and had a special order that was supposed to take 4 to 6 weeks for delivery. It end up being 3 months and no phone calls no nothing. I requested my money back and they didnt want to give it back to me so I had to call corporate. I moved and now Im looking for a sofa that they have in the store and the assistant manager is telling me that Im not allowed to get any promotions. Keep in mind when I ordered the sofa they took money off my ca... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
They are unprofessional and Constantly are calling me 4 to 5 times a day from the date of when my bill is due at 8am and I haven't even logged in to pay my bill so I didnt and they obviously still get paid but it's harassment at this point and I get they want their **** money but you don't need to call a customer who literally owes 1 payment 100 times a week when the customer works and then they wonder why I don't answer nor give them their money right away I MAKE THEM WAIT!!! I pay for the benefits plus part as well and tha... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.6 star rating with 390 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open on Monday at 10:00 a.m.
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