Quick Lane at Richmond Ford West's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Quick Lane at Richmond Ford West

4.2

About this business

Specialties Hometown Favorite Dealer As a car dealership that's nearly as old as the Ford brand itself, Richmond Ford Lincoln's steadfast commitment to a better car buying experience has made us famous around our home state of Virginia and beyond. An Award-Winning Ford Dealership for an Award-Winning Brand A repeat recipient of the prestigious Ford President's Award, every year since 2006, the name Richmond Ford is synonymous with real value and genuine customer loyalty. We were also recently presented with the highly covete... read more

Location details

10751 W Broad St, Glen Allen, VA, 23060, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.2151 reviews
Select a rating
Justin Turner's profile image
Justin Turner 
recommend  Recommended
6 years ago

Great Dealership !!!!!!!! 

Mike Jackson's profile image
Mike Jackson 
6 years ago

Had a great experience, the team starting with our sales woman, Kayla to Marino was awesome. Even my kids had fun. I would definitely recommend Richmond Ford West to others. 

Gretchen Rogers's profile image
Gretchen Rogers 
recommend  Recommended
6 years ago

Thank you Joey Foust for the outstanding job in detailing our truck. The staff is wonderful. You guys rock! 

Matthew Taylor's profile image
Matthew Taylor 
recommend  Recommended
6 years ago

I began working first with Stephanie in the Internet department. She was extremely professional and make sure to answer all my questions. Then Derrick from sales called me and offered to FaceTime with me to go over the car since I was driving a rather far distance. Upon arriving at the dealership I was greeted quickly and shown the car. Just as described. Rino in the finance office was impeccable. His explanations made me feel comfortable and he was extremely relatable. After dealing with Northern VA dealerships, it is nice ... read more

Nitzia Garcia Flores's profile image
Nitzia Garcia Flores 
7 years ago

The manger here it’s rude! Brought my car and mess up the trim On my door and doesn’t want to fix it. Service manager it’s rude and speaks to you like your an idiot and clueless. Buying another car from y’all, not no more. I had plane buying a truck, but I will not no more. I was so upset I cry ! 

Mike Ballweg's profile image
Mike Ballweg 
7 years ago

If you need service - beware. We made an online appointment to have Ford Explorer serviced on Tuesday. We dropped the car off Tuesday morning on and used the Key Drop service. At noon time, we had not heard from them so we called. We talked to four people only to find out that they had not looked at it. They said they were booked and could not get to it until next Tuesday. How is this possible when we made an online appointment. Also, one would have hoped that when the key had been in the drop box and they said they had no r... read more

Steve Macaulay's profile image
Steve Macaulay 
recommend  Recommended
7 years ago

Last week I purchased a 2018 Mustang from Richmond Ford West and was very pleased with my experience. Thanks so much to all the nice people there that helped to convince me that going with this dealership was the right thing for me to do. I especially want to thank Michael Rzeminski, Antione Lovick, George Moses, Joey Foust, and Chris Haynie for each helping me out in their respective areas together as a team. They are the ones that helped me decide this was the place for me. Thanks so much! 

Robert Johnson's profile image
Robert Johnson 
7 years ago
Megan Sparks O'Berry's profile image
Megan Sparks O'Berry 
7 years ago

From the first call to see if the vehicle I was interested I was available to signing the paperwork this was the best car buying experience ever!!! Great communication, friendly faces, and all questions answered. I am so happy and can't recommend Richmond Ford West and my salesman Antoine enough!!! 

Frequently asked questions about Quick Lane at Richmond Ford West

How is Quick Lane at Richmond Ford West rated?

Quick Lane at Richmond Ford West has a 4.2 star rating with 151 reviews. 

When is Quick Lane at Richmond Ford West open?

Quick Lane at Richmond Ford West is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com