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Specialties Hometown Favorite Dealer As a car dealership that's nearly as old as the Ford brand itself, Richmond Ford Lincoln's steadfast commitment to a better car buying experience has made us famous around our home state of Virginia and beyond. An Award-Winning Ford Dealership for an Award-Winning Brand A repeat recipient of the prestigious Ford President's Award, every year since 2006, the name Richmond Ford is synonymous with real value and genuine customer loyalty. We were also recently presented with the highly covete... read more
10751 W Broad St, Glen Allen, VA, 23060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Purchased a Ranger on June 28; 250 miles later (August 10) the check engine light came on and the day before the screen froze. I expected some bugs with the new Ranger. Everyone advised not to get the recalled vehicle. However, Richmond Ford West’s response was “we can look at it in 11 days.” So, 11 days is the amount of time customers need to expect to be without transportation. Go elsewhere for better deals and service that you can count on. I am lucky, my previous dealership can fix it Monday!
Purchased a new 2019 Ford Fusion a couple weeks ago & have been loving it! Matt Brink & the whole team at Ford Richmond West we’re super helpful & made the process super easy & fast!
awesome experience! Derek took such great care of me and my family. I recently went to a different dealership and asked for water. the salesman pointes me to a water fountain. RFW cares about the client and the client experience.
I would be careful about buying a used car from Richmond Ford. My 17 year-old son saved his money and purchased a 2013 Ford Escape from Richmond Ford West (@RVAFordWest). In 17 months and approximately 9K miles it has been on the back of a tow truck SIX times! It appears before we bought it they performed an engine exchange and we were not informed of this when we bought the car. I would have never purchased a car that had an engine replaced. It has been one huge problem since the time we purchased the car. I told the dealer... read more
Great deals. Great service. Great people. Special shout out to Quncey and Marino. — with Jeff Rapp.
Totally can not go wrong going here to get your next car! Four years ago I purchased a Fusion here and went back for all my service visits. Last month I traded in my Fusion for the Escape. Another great experience. The staff there is wonderful - everyone in service, the finance manager (who even remembered my name today), the sales staff, and Joey! By the way, you need to check out the new window tint they have now! Just had it put on my Escape today and love it! Call and talk to Joey - doesn't matter how old or what kind of... read more
Great place to buy a vehicle! Friendly, knowledgeable and no hassles! Ask for Joncarlos!
I was so impressed! I purchased a used 2010 Ford Edge after being in a bad car accident and my vehicle was totaled. I brought my “New” (to me) Edge in to the dealer due to two recalls to get corrected/fixed. Upon my arrival, I opened my door to get out and a service person greeted me with a smile and a “Good morning”. I then became super excited to know a missing plastic piece on the car was LESS than $6!!! I did wait a few hours but during my wait there was free sodas, coffee and snacks readily available along with a very i... read more
Quick Lane at Richmond Ford West has a 4.2 star rating with 151 reviews.
Quick Lane at Richmond Ford West is closed now. It will open at 7:00 a.m.
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