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Priceline.com

1.0

About this business

Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more

Location details

800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.0889 reviews
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Christopher C's profile image
Christopher C 
6 years ago

Price was $150 more than the booking directly including taxes that were somehow twice as high as the hotel charged. When requesting a cancellation, they require you to call their "sister" company, booking.com, despite booking.com never being displayed on the site or confirmation. 

Merry G's profile image
Merry G 
6 years ago

This company is sketchy. I went to cancel a reservation that is over a month away and they do will not give a refund. I wish I would have looked at their reviews online and on the BBB before I had done business with them. This cannot be legal and what kind of business doesn't give refunds for travel that are over a month away? I want a refund or a credit. I will not stop calling until I get one. This company has one start! How many people have been duped by Priceline.com? How do they have an A+ rating with the BBB? so super ... read more

Maketta J's profile image
Maketta J 
6 years ago

THE MOST TERRIBLE EXPERIENCE THAT I HAVE EVER HAD IN MY LIFE!!!! CANCELING YOUR RESERVATION ON TIME MEANS NOTHING TO THEM!!!!!! THEY STILL CHARGE YOU FOR THE HOTEL STAY!!!! I HAVE BEEN TRYING TO GET MY MONEY BACK FOR ALMOST 2 WEEKS NOW!!!. PLEASE, PLEASE, PLEASE!!!! DO NOT USE THIS COMPANY!!!! YOU WILL REGRET IT!!! 

Anila S's profile image
Anila S 
6 years ago

Me and my friends decided to spend the weekend at *******. I booked two rooms for a hotel in ******* thru Priceline. I got the confirmation they got the money. When I arrived at the Hotel they couldn’t find my reservation. I had to spent the rest of my day on the phone at this hotel lobby to find the solution. If was 8:30 PM when they finally said that we found you two rooms . The rooms are more expensive but the company will pay for it. We got a taxi and when to hotel ( now exhausted) no food , all the plans to visit museum... read more

Darrell A's profile image
Darrell A 
6 years ago

Buyer beware! This is a horrible predatory company that makes clear why consumer protection legislation is needed. I booked a car thru Priceline for one week. Though I couldn’t pick up the car I still was charged with the $295 for the rental. Fine print in the contract showed no refunds were allowed. Since there are too many companies like Priceline that have no business ethics I’ll be grateful when we get consumer protection laws.. 

LISA M's profile image
LISA M 
6 years ago

Worst experience ever for booking a rental vehicle! Priceline is very misleading and are con-artists with there advertising. WHAT A SCAM!!!! I will never use Priceline again. There is NO way to escalate the issue to a supervisor or anyone else higher up in this pitiful company. You are unable to get in contact with anyone at their Corporate office in *******Connecticut as well. All of their multiple phone numbers get you only to their off shore customer service centers. And it is like a merri-go round, going in circles and g... read more

K. VARGHESE's profile image
K. VARGHESE 
6 years ago

THIS WAS AN EXPERIENCE I HAD WITH PRICELINE.COM, I'M SHARING THIS EXPERIENCE CAUSE I HOPE THIS WILL HELP SOMEONE USE PRICELINE EXPRESS DEAL, LONG STORY SHORT BOOKED A HOTEL FROM PRICELINE.COM THE PRICE SEEMED FAIR, I ENTERED THE INFORMATION ABOUT THE GUEST WHICH WAS 2 ADULTS AND 2 KIDS, SINCE IT WAS AN EXPRESS DEAL THERE WAS NO WAY TO KNOW WHICH HOTEL YOU WILL GET, ALL THE TRANSACTION WENT SMOOTH AND THE DAY WE WE WENT TO THE HOTEL THEY GAVE US A SINGLE QUEEN BED, I TOLD THEM I SELECTED 2 QUEEN BEDS BUT THEIR INFORMATION WAS... read more

BRIAN F's profile image
BRIAN F 
6 years ago

TERRIBLE CUSTOMER SERVICE. THEY INCORRECTLY BOOKED MY HOTEL ROOM TO THE LOWEST GRADE ROOM AND KEPT THE EXTRA MONEY. THEN I HAD TO PAY FOR THE UPGRADE OUT OF MY OWN POCKET, SO I PAID TWICE FOR THE SAME ROOM. 

Carol B's profile image
Carol B 
6 years ago

This company is very deceiving in their practices. I looked on a map and found hotels close to the event. When I clicked on the hotel website, their number came up. I thought I was talking directly to the hotel reservation desk. I'm not sure how they made the link look like it was the hotel number. I asked if it was the cheapest rate available, with AAA, military or senior. They said yes, there were only two rooms left and charges were not cancellable. So I took the room. When I checked into the hotel, they had no record of ... read more

Frequently asked questions about Priceline.com

How is Priceline.com rated?

Priceline.com has a 1 star rating with 889 reviews. 

When is Priceline.com open?

Priceline.com is closed now. It will open at 9:00 a.m. 

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