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Priceline.com
- Other
- Norwalk, CT
About this business
Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more
Location details
800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rented a car through Priceline via debit card and once I went to *** rent a car to get the car I was asked to give a credit card which I did not have with me. They canceled my rental car and charged me $11:98 for cancellation fee. Priceline deceives customers. Watch out
THE GOVERNOR OF ********** DECLARED A LOCKDOWN AND, LATER THAT DAY, OUR FRIEND FOUND OUT THAT SHE COVID. WE LEARNED ALL THIS VERY LAST MINUTE. THE RENTAL CAR COMPANY TOLD US WE HAD TO REACH OUT TO PRICELINE TO CANCEL AND GET A REFUND AS THEY HAD OUR MONEY. THEY SAID OUR RESERVATION WAS NON-REFUNDABLE. I CANNOT BELIEVE THEY WOULD NOT EVEN ACCOUNT FOR COVID IN 2020 WHEN SO MANY THINGS ARE GETTING CANCELED LAST MINUTE. WILL NOT BE USING THEM AGAIN.
Two years I've never done nothing but go to them refund promised the exact words were Priceline will always take care of their good vip the customers because I trusted them I'm over $500 in the hole cuz they made me a wrong day 11)29 but when at hotel I was a problem because it said November 13th priceline's employee to fix it to cancel and then do it again have the receipt proving why never will I even search their site
Priceline has the worst customer service! I purchased a rental car with insurance due to these uncertain times. On the website stated I could cancel up to time of reservation. Never received a confirmation email from Priceline. My card was charged for both the car and insurance within the hour. I contacted Priceline who stated I didn’t have a reservation. After several minutes Priceline found my reservation and gave me a confirmation. I was still unable to check my trip, even though I tried numerous times on the website. Con... read more
Customer service at its absolute worst!!!! Lets start with the fact that I'm a VIP Gold customer. I'd booked a room at the ******* *** ** **, CO for 11/25-26. I'd searched those dates and that city. The search showed ******* *** at $54/night. I booked it for 2 nights. Upon checking out I was given a receipt for $183.50. $65 for the first night $72 for the 2nd (+taxes). I called Priceline and was transferred to ***********. (???) After 45 minutes and both shifting responsibility to the other, nothing was resolved. CONSUMER BE... read more
I think it's some kind of scam thing going on with Priceline. I mean I don't understand the process. You instantly take my money for a purchase. But it takes 1-2 business days to refund my money. In which case, after the second business day. Still no refund. If this were any other business. ( ********** ********* Banks, etc) Would have to be held to a different standard. I cancelled within an hour of my reservation. And now I've been trying to get thru on the phone all day. They've got it set in their automated system, so th... read more
CDC issues a statement recommending people not to travel. Being the socially responsible people we are, my wife and I decide last minute to cancel our trip to visit family. Rented a car through Priceline. Paid ahead in full and in good faith. Priceline's draconian cancellation policy, or more accurately stated, non-cancellation policy is a perfect example of a greedy organization using these uncertain times to pad their bottomline. I would have been perfectly fine with a credit or option to transfer funds to a upcoming reser... read more
PLEASE READ BEFORE BOOKING WITH PRICELINE OR ***-RENT-A-CAR On Oct 22 – 25, I had a rental car from ***-Rent-A-Car that I rented through Priceline. Upon getting into the vehicle late at night from the *******Airport, I noticed a horrible smell. The smell was manageable as long as you cranked the AC. The next morning after seeing the sanitation of the vehicle I noticed how dirty and uncleanly it was (there was even a beer bottle cap under one of the seats). My friend that I was visiting was appalled by the smell and sanitatio... read more
Priceline is absolutely great ... when you don't need any assistance after booking. Priceline has been my go-to for flight, hotel and especially rental car bookings over the past 3 years. I was ecstatic when I was able to book a car through Priceline when I planned my Thanksgiving trip to ** at the beginning of November. All the other companies were sold out and I had never booked with ***Rent a Car before, but I trusted that Priceline would have my back if I needed help with this booking down the line. Bad choice. I had to ... read more
Frequently asked questions about Priceline.com
How is Priceline.com rated?
Priceline.com has a 1 star rating with 889 reviews.
When is Priceline.com open?
Priceline.com is open now. It will close at 5:00 p.m.
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