This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Priceline.com
- Other
- Norwalk, CT
About this business
Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more
Location details
800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made a reservation at 5 pm we got to the hotel (choice hotel) FYI, just as bad! Anyway when we arrived i was told since i made my reservation with a third party company (price line) i had to pay an additional 150.00 a night plus my second night rate. Ok now I’m already out 79.00 for a room and they want 379.00 for day 2, and trust they will return my 300.00 after the second day ! Wh????????. I said please just cancel, oh we can’t you went through a third party! Ok called price line, you guessed it, I spoke with Connor, the... read more
Priceline and Dollar have NO CUSTOMER SERVICE!!!! On Jan 17th-2021 I booked car for a girls trip! When We arrived at the shady hotel ( wasnt expecting this) and finally found the small corner desk with a tiny sign after asking people where it was ( they were travel event people)! There was NO ONE THERE and after reading a sign that was on the desk said to call a number as where I was closed until Feb 23rd?? WHAT??? Here we were no car and no one to help! I call dollar they said someone should be there until 5 pm ( We arrived... read more
This company should not be in business. We booked a flight and had to cancel due to Covid. They sent us a credit without a change fee. When rebooking I confirmed the price of the flight on their website and new I would have to pay a little more, which was not problem. When I went to use the credit for rebooking the flight price all of a sudden went way up - not what they were advertising. Asked to speak with a supervisor and they said there was not one. Horrible customer service.
Terrible. Terrible. Terrible. We booked a hotel and they cancelled with no reason less than 24 hours before the trip. Too late to make changes to the rest of the itinerary. When calling the customer service they were not helpful and wait times of over 45 minutes three separate times and the issue is still not resolved. The people were rude and did not listen and I will NEVER USE PRICELINE again. This feels like a scam and I cannot understand how it is legal to ‘confirm’ a hotel booking, paid in full, and then cancel less tha... read more
Double charged our one reservations for two nights in a hotel and claimed it as two. Customer service said that we had intentionally done that and had no policy in place to remedy the situation with canceling one of them or a credit for future trips. Was a gold star member. Will be forced to never use their service again based on principles. Hopefully others will see they have no commitment to customers during a pandemic or during normal times as well.
Let me start by saying that I will never use Priceline again from this moment forward. Earlier tonight, I called the company to inquire about my existing hotel reservations at the ****** ** *** ****** ******* The customer service representative I spoke with claimed that she could not make any changes to the first of two for some reason and then referred me to the hotel itself. Moreover, she refused to answer some of my questions. Totally evasive. Think, lying by omission. When I called the ******* the clerk at the front desk... read more
We had booked a vacation for ********* ******for the week after ice storms of 2/14-2/20/21. Due to electric and frozen pipes at vacation rental we cancelled our trip. We had full refunds of House, Airfare, Airport Parking, BUT NOT Priceline Car RENTAL! After multiple calls and speaking with supervisor refunding our money wan not an option! I have been a VIP member for 20 years, but over the past few years this company has diminished its rates, customer service, and policies!! I will never book with them again and everyone I ... read more
Doesn’t ask you to log in before you place the reservation. I put an email under billing which I assumed was just for a receipt. No best price guaranteed now. Now rentals for that week are 100 dollars cheaper and no one will send me anything except a 5% coupon for future use. What a scam.
Went to book a hotel. When Priceline shows the original price it was $205 through ****** for the dates selected, cheaper than other websites. When it transfers you to the website to book surprise the price has gone up to $230+ per night. Ok no big deal as that's the going rate for this hotel anyways. So I go to book for 2 nights and after entering my details for the room and my credit card, etc it goes to a "booking" screen to confirm the reservation. After waiting for a few moments for the screen to refresh I get a notifica... read more
Frequently asked questions about Priceline.com
How is Priceline.com rated?
Priceline.com has a 1 star rating with 889 reviews.
When is Priceline.com open?
Priceline.com is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com