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Priceline.com
- Other
- Norwalk, CT
About this business
Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more
Location details
800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please, please save yourself the aggravation and your money. Do not use Priceline. I booked a trip to Costa Rica for my husband and myself, paid in full. When I received confirmation it had myself, and no mention of my husband. When trying to rectify this mistake with Priceline, I received no help. It cost me almost $900 extra. HORRIBLE COMPANY!
They promise you a larger room then when you get to your reservation, they surprise you with a much smaller room and stall you with trying to add confusion to the situation and scour the order and complaint that you are filing with their agent while the said agent constantly looking to shift the blame back on the consumer while buying time and stalling to try to exhaust the customer even calling and texting them at all hours. We booked a balcony room poolside with two queen beds and when we get here the hotel is searching fr... read more
I recently booked a car rental via Priceline. I elected to go with the Express Deal because it was about $15 a day cheaper than the original rentals ($66/day for 3 days with Express Deal). As I proceeded and completed my booking, I receive an email saying that I was being charged $169/day, and my total was $768 for 3 days. THIS IS CRAZY. I called and told them the issue within 24 hrs. All three agents kept saying was that they can't do anything because it was an Express Deal. I then asked, what's an Express Deal? I was told ... read more
On May 6, 2021, my 4 year old daughter and I were headed home from a short getaway, I was tired and not feeling great, I knew I wouldn’t be able to make the drive all the way home. So using Priceline’s hotel roulette tool, I booked a room a little bit into our trip home. $65.98. The hotel we got was the ***** * ** **** *********** ***We arrive late, maybe 12-1 in the morning. My daughter was sleeping in the back seat. As I parked I noticed 5-6 men hanging out outside the door to the lobby of the hotel. These men were drinkin... read more
***** * ****** WOW, Priceline may be the biggest bunch of crooks in the travel community, they associate them selves with sister companies that make reservations then tell you there is no cancellation allowed. Then when you ask price line for assistance they tell you that they do not have anything to do with the company call reservation.com, reservation.com actually took a reservation acting as Priceline.com, sent a conformation that was over a $100.00 more than I though I was agreeing to pay. when confronting reservation.co... read more
I booked a hotel room through Priceline. I get to the hotel and they tell me that the payment didn't go to the hotel but to Priceline and because I didn't have a credit card I couldn't stay there. Okay now I'm looking for a refund and have no feasible way of getting it. I call the number they tell me to call and it sends me from one automated voice to the next. Not being familiar with my phone number or trip number because I guess neither of them went through. So then i go to the site and give them my email and number to fin... read more
We booked a hotel for an overnight layover through Priceline. We booked this a year ago. We arrive in ******* only to find that the hotel had closed over a year ago and is now a homeless shelter due to COVID. We asked for an equivalent hotel booking due to this and we’re given the choice a refund or a smaller room that would not accommodate our party size. Mistakes happen, but a company should try to remedy these mistakes without inconveniencing the customer. This did not happen. We are now stranded at the airport without a ... read more
Priceline falsely claimed that I would be staying in a 3 star hotel. I paid for a 3 star hotel, and then find out that they put me in a 2 star hotel. When their mistake was pointed out, they refused to admit that the hotel was 2 stars. You can Google it and clearly see the rating. They claim that in their files it's rated 3 star, when that is absolutely false. They said that they go off of their own star ratings rather than anything official.
Priceline where to start I made a reservation on Priceline and book the same day twice went to the front desk to fix it and the agent at the desk fixed it. Called Priceline after I made a mistake and canceled the wrong one and Priceline has had me on the phone since 8:37 this morning and it’s 1:07 with the rudest man you ever want to speak to everyone is saying something different no one is helping me fix my reservation so I can go have surgery and a place to just lay my head at a whooping 1000.00 I gave them and no service ... read more
Frequently asked questions about Priceline.com
How is Priceline.com rated?
Priceline.com has a 1 star rating with 889 reviews.
When is Priceline.com open?
Priceline.com is closed now. It will open at 9:00 a.m.
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