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Precision Toyota of Tucson
- Car Dealers
- Tucson, AZ
About this business
Specialties: Questions? We can help. Call our Customer Relations Manager, Sunny Davis, at (520) 795-5565. As Southern Arizona's top-selling auto dealer, we pride ourselves on our award-winning customer service and vast inventory. Choose from over 600 in-stock new Toyota and pre-owned vehicles, then keep your new car running smoothly at our full-service maintenance, parts, and collision centers. We're a local family owned and operated dealership since 1954. Established in 1954. When we say we're your best decision for anythin... read more
Location details
700 W Wetmore Rd, Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I have had two very annoying faults with a new Highlander Hybrid relating to the inability to start the car and a very low quality voice recognition system. I have had it to their service about six times over five months since I bought it. The problems are not solved. I left a phone request to have a service manager call to discuss the problems with no action. Then I wrote a letter in late May, 2020, detailing my discontent and again asked for a response. I have yet to receive such. I expect better. To make two requests and ... read more
Business response:
Hi John, We are sorry to see your review. It's true you've been into our service department with concerns with your vehicle that we were unable to duplicate. We can see how that would be frustrating and are sorry that's been the case. We are happy to look at your vehicle at anytime and we would like to solve the problem. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
We had the best treatment and the best employees helping us all along the way. Everything went smoother and faster than we expected, the staff were all knowledgable, friendly, professional, and eager to help in any way they could. We had a totally great experience and are very happy with the car we bought (a 2020 Toyota Corolla LE). We know that if we ever have any questions about anything we can ask the staff and they will be responsive with good information. It was like meeting helpful new friends! Michael and Darlene S.
Business response:
Michael and Darlene! We are so happy to see your review! Thank you for all your feedback! Have so much much fun in your new Corolla! Welcome to the family! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Shawn(Sean?) was awesome! Second time he has helped me and I am always happy. He is very informative and super friendly.
Business response:
Thank you so much for your review regarding Sean! He is amazing an it's our honor to have him as part of our service team! We really appreciate your feedback Michael and look forward to seeing you again! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Beautiful clean facility and friendly genuine staff is always a nice experience.
Business response:
Hi Aaron, Thank you so much for your review! It's our pleasure to be here to serve you. We look forward to seeing you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
good service and efficient customer interface. I would recommend them
Business response:
Hi Bill! What a great way to start the day! Thank you so much for your review and feedback! We look forward to serving you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
The service guy was very nice and had my truck ready when he said
Business response:
Hi Antonio! We are so grateful for your 5-star review! We really appreciate you sharing your feedback with us! We look forward to serving you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Excellent service. Pricing for service is competitive. Service advisor was friendly, professional and kept me up to date on needed repairs.
Business response:
Hi Walter, We can't thank you enough for your review! Your feedback is so important to us and it lets us know we are doing it right! We look forward to serving you again. Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
On time service and as promised; transparent communication; good scheduling and reminders
Business response:
Hello Shelley! Thank you for your review! It really means a lot to us! When you need us, we will be here. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565
Recent horrible experience. After having my car towed because of a dead battery, they wanted to charge close to $3000 for other so-called repairs that were found to be unnecessary after having a second opinion.
Business response:
Hi Cynthia, We are perplexed in seeing your review as the battery your vehicle needed due to a bad cell, cost was $211.73. Your vehicle is ten years old and has been seen at the dealership a hand full of times. When we recommend items for a vehicle for one of two reason's. The first would be that a part on your vehicle that has failed/leaking/broken, the second reason is maintenance or preventative maintenance is due. We go by Toyota guidelines as well guidelines for the hot climate we live in. I've looked over the notes mad... read more
Frequently asked questions about Precision Toyota of Tucson
How is Precision Toyota of Tucson rated?
Precision Toyota of Tucson has a 4.3 star rating with 227 reviews.
When is Precision Toyota of Tucson open?
Precision Toyota of Tucson is open now. It will close at 4:00 p.m.
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