Precision Camera & Video

irina n. 

on Citysearch

12 years ago

Noel (from repairs department) is a great asset to your company. Other guys from that department either seem uninterested in helping or do not know how to fix things (cameras, lenses, etc). Noel is the only guy I talk to now! 

Keith H. 

on Citysearch

12 years ago

INCOMPETENCE – I had a professional video camera to get fixed (Panasonic HVX200). I signed up online to have Precision Camera send me a box and shipping label to send in my camera. About 4 days later, I got my box......It was not much bigger than a shoebox!...I needed a box twice the size in order to ship it...I figure since they are a camera repair shop, they would send the appropriate size box based on my online order form....not the case. So I called an the woman said they would send me a new box. Another 5 days later I g... read more

Frances G. 

on Citysearch

13 years ago

Awesome Place – On my bucket list was getting a Nikon D7000. I am an amateur photographer and how lucky was I to go to Precision to get it. The young lady who helped me took as much time as I needed to understand what I was buying. She gave me tips on accessories and was so professional and helpful. They even offered a free class to further explain some of the camera features. I would never go anywhere else. These folks are truly knowledgeable and helpful. Thanks 

garciap 

on Citysearch

13 years ago

WOW! Their customer service is terrible! – Called to get some pricing and turn around time on printing 12x12 photos. First, I was put on hold FOREVER for the photo lab, then when some girl (who wasn't with the photo lab) finally picked up the phone she knew NOTHING about what specific sizes they offered, nor how much they would cost. Then when she was finally able to track down the prices, she totally misquoted them. Since I didn't trust her, I went and searched through the website and low and behold the prices she gave me w... read more

larryh1 

on Citysearch

13 years ago

No longer a fan due to poor customer service. – I really try to support local businesses, but Precision Camera has let me down again and again. Last time, scheduled to shoot a wedding, and promised service date on my Nikon equipment was late. Today, I retrieved 3 of my Leica lenses that they had for over 12 weeks - and never serviced (quoted 4-6 weeks). Got the run-around two weeks ago trying to follow up. If that is their idea of service, I will go elsewhere. Buying online is cheaper anyway. Your mileage may vary, but I am ... read more

Michelle Olsenl 

on Citysearch

13 years ago

they have always been most helpful 

Erica Coopers 

on Citysearch

13 years ago

Top notch treatment in a timely fashion! 

Loraine Rogers 

on Citysearch

13 years ago

First class all the way – These guys are first class all the way, top service, locally owned and providing jobs for 42 great people who love photography. 

TExas guest 

on Citysearch

13 years ago

Express my gratitude – I wanted to be sure to express my gratitude for everything you did to resolve a very frustrating situation. You went above and beyond expectation and I intend to convey my appreciation through my loyalty as a customer of your store. Thanks so much!