Precision Camera & Video

Angela Caddell 

on Citysearch

14 years ago

Very helpful and nice – If you want a place that won't treat you like a nobody when it comes to photography, you need to go to Precision Camera. I went in knowing what I wanted and they didn't try to talk me out of it or steer me towards something else. They had what I wanted in the store so I could look at it hands-on. Other places will assume you know nothing about a product and will talk down to you. My salesperson, Robert Backman, was very kind. A little too kind, as in, he sold me more than I was expecting- but it was a... read more

anAustinGuy 

on Citysearch

15 years ago

Try some other place first – Prices are high. Olympus DSLR lenses and accessories are typically marked up 10% or more over Olympus web site retail prices. Sales people do not serve people in any order . You can spend an afternoon waiting for their attention. Some of them are quite rude too. After giving them four visits I decided shopping at this place is not worth the effort. 

Customer01 

on Citysearch

15 years ago

Unprofessional & Ungrateful for Sale – Do not pay attention to the high marks many have given Precision. Perhaps they were fortunate and their experience was better than mine or perhaps they are made by the store. At any rate, I did look at the reviews when searching for a local camera retailer and feel that they are misleading. After spending nearly $6,000 on a new HD camera and all the extras, I get home to find out all my products had been opened and some were even missing items. I paid $200 for the camera bag and all I g... read more

JimK 

on Citysearch

16 years ago

Precission Camera BEST in the business – I discovered Precision Camera a couple of years ago and have since spent more than $15,000.00 in their store. I find them to be the best and most knowledgeable group of people I have found in any camera store anywhere. This is not a consumer grade low end store with people who sell cameras. This is a quality store with people who are experts in the “art” of photography. Some of their sales staff have degrees in RTF and they are most willing to help. They just won a national award as t... read more

OTISIKE 

on Citysearch

16 years ago

Great people – Great store. Sales people are super. BUT their photo processors scratch my negative. It is the machines, they leave scratch line on the negatives. It was not my camera. 35mm film shot with a number of different cameras has the same scratch. I really like the store but I am going nuts fixing the scratches. PLEASE do some tests on the machines that roll the 35 mm negatives. Thank you! Otherwise very happy! 

annabellesmith 

on Citysearch

16 years ago

Do not bring your camera/equipment here for repair. – Do not bring your camera here for repair. Send it to an authorized repair center even if you have to mail it off. You will get more info about what is going on with your camera/equipment. I took my Nikon D70 to Precision for a check over before an important shoot. They charged me 50 bucks to tell me my camera was fine. Unfortunately very shortly after the 50 dollar check over my camera manifested a memory problem during a time when I was shooting professionally. It was a ... read more

mrhea 

on Citysearch

16 years ago

Excellent personnel and service – I have been a Precision Camera customer for several years. From sales to supplies, I have had nothing but excellent customer service from the company. Our rep, Jon Leatherwood, is never pushy, but always helpful and bends over backward to provide all of the data and comparisons I need to make an informed decision. Knowing I am not much of a photographer, Jon is very patient and always goes that extra mile to explain things to me. I find their prices to be very competitive...........and Elsa ... read more

gormandizer 

on Citysearch

16 years ago

Over priced gear and average selection. – UPDATE: I no longer buy from here. There are a few people working here who are kind and knowledgeable but management is rude. They know they are the only game in town and they CAPITALIZE on it. I only visit to check out bags or gear prior to buying online. I know other local shooters do the same. Sad, because I want to buy local. I buy online or when in Houston at Camera exchange. I updated this review after my last encounter there. The little day manager-boy was such a smug little (... read more

austinaggie96 

on Citysearch

17 years ago

Fantastic customer service – After reading several negative reviews online, we debated even going into Precision. However, we're glad we did. The salesperson who helped us was extremely knowledgable, and he went out of his way to answer all of our questions (we had a lot). We spent well over an hour in the store on our initial vist (we even had our seven-month-old baby with us), and every salesperson we came in contact with was very nice. We ended up going to the store twice that day, and we're headed back this week. The sto... read more