Precision Camera & Video

lucwheels 

on Citysearch

17 years ago

Great customer service, and product knowledge – Elsa Gomez, assisted us in the purchase of a digital Olympus SLR camera, and she handled our shopping experience perfectly. I appreciated her service on two levels. Firstly, speaking as a customer, she listened to our needs, and found the product best suited to them. I was impressed with her knowledge of the product. Also, my fiancee, who will be the primary user, was initially very intimidated by the camera and Elsa did a great job of simplifying it so that she understood its ... read more

dicesquirrel 

on Citysearch

17 years ago

Wonderful inventory, intelligent employees – While Precision Camera may not have the cut-rate, bargain-basement prices of an online retailer like B&H or Adorama, or their vast warehouse inventory, they make up for it with their fantastic employees, wide selection of photographic services, and "if we don't have it, we'll find it for you" mentality. Whenever I need something right away, they're the first place I turn to. If I have any strange, obscure questions that would take days to find a reliable answer to online, I'm guar... read more

jolenwj 

on Citysearch

17 years ago

Best Customer Service – Recently I was looking into purchasing some video equipment for the City of Cedar Park and had to get several quotes from local businesses. I found your company online and decided to email you guys for a quote. Jim Walters received my information and within the hour had called me to discuss what I was looking for. He was a professional from the beginning and throughout the 3 weeks it took to finalize the deal. Every time I had a question or concern Jim was there. I can't say the same for ALL of the ot... read more

moneymeg 

on Citysearch

17 years ago

Wonderful experience – I went to Precision Camera to buy a low end camcorder. I was worried that I would be wasting their time, but if I was, you would never know it. Actually, I was made to feel as though I were the most valuable customer they had! Since having bought my camcorder, I have recommended them to everyone who has stood still long enough to listen. I look forward to buying our next digital camera there, as well! 

jrider 

on Citysearch

17 years ago

Great Store – I went in to this store to just look around. I was approached right away and was shown some cameras. The salesman listened to me, and suggested a few options. Well 30 minutes later, I was walking out with a brand new camera. What a great experience. I highly recommend this store. Jake 

sadiaz 

on Citysearch

17 years ago

AVOID Precision – Great website cannot make up for terrible customer service. I just left there and purchased more than $2000 worth of equipment elsewhere. A black gentleman and I were waiting for over 10 minutes at the counter. John (?) (from Louisiana) or something like that ,ignored us and went to the next White customer. Unfortunately that customer had just shown up, while we had been waiting. I just turned around and left. I was caught by a woman who worked there and asked for help. Another mistake since she was not at ... read more

acuddy 

on Citysearch

17 years ago

Customer Service was the better than I expected – After reading reviews by some others, I was sort of afraid to go into Precision Camera. But I know that they had the best selection of cameras and lenses. So I went in anyways. What I encountered was not the same service that the other two got. I do not send in reviews to stores, but after reading the negative ones here, I had to tell my story. I am starting a new photo business and I wanted some advise on cameras. I meet Gregg one of the managers there. He spent the time to ... read more

cmwalden 

on Citysearch

18 years ago

Best photographic supply in town! – I've become a big fan of Precision Camera. Their army of service people are attentive and genuinely work to help me-- even though I'm not a big time professional. They're prices have always been good and they have always pointed me in the right direction. Service seems to be a lost art. It's good to see a few places still care enough to treat me like an individual and a valued customer. 

urwhatueat 

on Citysearch

18 years ago

rudest service anywhere – I am a professional photographer and have probably spent a good $5,000 at Precision Camera. I've purchased a digital camera, lens, scanner, literally thousands of frames of film in bulk, 8 years worth of photochemistry, had my medium format color negatives developed, my camera repaired, and bought countless accessories such as negative sleeves, bulk film cannisters, etc.. Regardless of this fact, I am *always* treated like garbage whenever I set foot in the place. I assume this is because I'm in my ... read more