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Portsmouth Apartments
- Apartments
- Novi, MI
About this business
Location details
31170 Wellington Dr, Novi, MI, 48377, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Decently good experience Just renewed my lease. I have rented for more than 7 years now and Portsmouth has been one of the better experiences so far. Only the 2nd time in my renting experience that I have renewed my lease. So that tells quite a bit about my feedback. Decent apartment size, wonderful patio views - pond/lake view, only one utility to pay for i.e. DTE (electric), in-house washer/dryer, flame gas stove are some of the positives. Only negative (not a real negative though) would be the water supply, Portsmouth has... read more
Business response:
Thank you so much for your review! We're glad to have you for another year as part of our community! :)
My Home in Novi/Wixom Area Portsmouth Apartments has been my home in the Novi/Wixom area for many years and it has been a good place to live during my current residency in this area. This apartment community offers a level of luxury that I have really appreciated over the years (e.g., washer and dryer in the apartments, the heat bill being covered by the property, and having a pond view from the patio/doorwall which faces behind the building). Also it is situated in a lucrative spot with grocery stores, restaurants, parks, l... read more
Business response:
Dear resident, Thank you so much for your review!!
The worst place This is this worst apartment I’ve ever lived in. The appearance is nice from the outside and inside, but after about a week of living there I couldn’t wait for my lease to be up. The leasing office has no communication, I was called several times saying they don’t have a copy of my key and they need me to stop by so they can make a copy. Also was called a few times about my “green sheet” (for prior damages) needing to be completed after I already turned it in. When we first moved in Mindy, that works in the l... read more
Business response:
We're sorry that you feel this way about our community. If you would like to discuss your concerns further, please call us at (248) 669-5490.
Nice place to call home. I enjoy living at Portsmouth. You can't beat the utilities and washer/dryer included. I am a dog owner so I also love how pet friendly the property is. They even recently had an event where you can bring your kids and pets to take pics with Santa at the clubhouse lol. I would recommend living here!
Business response:
Thank you so much for your review - we were so lucky to get Santa during his busy time of year! :)
great place to live had to move for work but loved living here. nice complex quiet an pretty. the office staff and maintenance people are great. any time I needed anything they where right on top of it. contrary to what others have said there is full disclosures about the well water. if that is the only negative thing about this place well then anyone would be happy living here. lastly for the area the apartments are priced very reasonably.
Business response:
Dear resident, Thank you so much for your review!!
Cool place to live ! Quiet neighborhood! Great staff ! Amazing management! Manager Aaron is awesome !
Business response:
Thank you for the review and the compliments to the staff! We are glad that you have been well taken care of by our team.
Long Time Resident I have lived here since 2008, here are the Pros and Cons Pros Quick maintenance requests repairs completed Grounds are well maintained Quality for the money Washer & Dryer in the apartments Novi Police patrol the grounds Spacious apartments Cons Raised rent $100 within a year Carpet can only be cleaned after signing another lease
Business response:
Thank you for the review and appreciating the hard work of our professional grounds and maintenance teams. Regarding any rental rate changes, these are based on market and demand fluctuations, and regardless of any changes, we always seek to provide the best possible value to our residents. We appreciate your feedback!
Great apartments! Love it here. Only downsides are: water is softened well water so it taste a little strange and it's a little over priced. They're moving my rent us $40 a month after my 1st year lease is up. Plus sides are the buildings are nice and kept up well, staff is amazing and location is great!
Business response:
Thank you for your review and we are glad you are very satisfied with your apartment within the community. Rent increases are a result of market demand and competition, but as you noticed, we do put any increases to good work with building maintenance and other community upgrades. Again, thank you for the review and the compliments toward the staff!
Poor water and utilities I live in Portsmouth now. Some highlights: there is almost never hot water. They don't tell you that the water is well water. Such high iron content that your white clothes come out of the washer brown. AC units undersized. My AC runs continuously but the temp in the apartment never reaches 73. Electric bill jumped from $35 to $150 because the AC runs continuously. Dont' bother calling maintenance, they do not answer or respond. I am gone when my lease is up. Don't not rent here.
Business response:
We are sorry to hear about your experience at Portsmouth Apartments. We do have well water in our community. Information about the well water along with the most recent water quality test is provided in residents move in packet, and we use a water softener system to remove the minerals from our water. Portsmouth takes the responsibility of providing water to the community seriously and works with an independent laboratory to monitor the quality. We strive to provide the highest level of customer service and attend to all mai... read more
Frequently asked questions about Portsmouth Apartments
How is Portsmouth Apartments rated?
Portsmouth Apartments has a 4.2 star rating with 991 reviews.
When is Portsmouth Apartments open?
Portsmouth Apartments is open now. It will close at 6:00 p.m.
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