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Portsmouth Apartments

4.2

About this business

Location details

31170 Wellington Dr, Novi, MI, 48377, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.2991 reviews
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Christopher B.'s profile image
Christopher B. 
10 years ago

Great place to live I lived in the Portsmouth Apartments for 3 years and was more the satisfied with the location and the actual apartment. The staff was always helpful and the location was perfect in relation to local shopping. I never had any problems with any of the utilities or noise. I highly recommend the Portsmouth Apartments. 

Business response:

Thank you for the great review! I'm glad to see that you enjoy the location as much as we do and that our customer service has been up to our high standards. -Manager, Portsmouth Apartments 

jennie s.'s profile image
jennie s. 
10 years ago

rent to high My husband and I lived there for 2 yrs. I do wish they would inform you when the water is shut off and the water comes out of the fausset a brown color wouldn't recomened drinking the water Also when you move in they don"t inform you that the water is well water. Wouldn"t recommend living there. 

Business response:

We are sorry to hear about your concerns with your home at Portsmouth Apartments. We do our best to ensure we are providing residents with the best experience possible. We complete market surveys on a monthly basis to be educated area housing providers. This information indicates that our prices are very competitive with the area and in most cases, we are the lowest when compared to apartments with similar amenities. Our water is regularly monitored by an independent laboratory and tested in accordance with legislative requi... read more

Ryan F.'s profile image
Ryan F. 
10 years ago

Won't be renewing my lease POSITIVES: Staff is very nice and got my work processed quickly. Closely located to the 96 ramps and Fountainwalk / 12 Oaks. Amazing view off the balcony in every unit. Negatives: Noise. I know not every unit will be like this, but I'm tired of constantly hearing my neighbors scream at each other and fight at all hours. Also, due to the amount of lakes here there are a tremendous amount of geese. They are super loud and make noise all night during the summer. These units also seem to have a bug pro... read more

Business response:

Thank you for taking the time to let us know how you feel about Portsmouth Apartments. I am glad that the first positive aspect mentioned was our staff. They have a lot of pride in their work and enjoy making residents happy. They understand that this is your home and want you to feel comfortable in it. You and many others recognize our property’s great location. Being close to a great shopping center like 12 Oaks Mall and having access to all parts of metro Detroit by being near a major highway are two great benefits of liv... read more

Kevin S.'s profile image
Kevin S. 
10 years ago

Not great, Not bad either. Only one major complaint (noize), otherwise fairly good apartments in general. There is an issue with rent that keeps going up. Was going to be over $900 (up from $840) next year if I stayed. Mostly only moving out because I got a job in another city. For Specifics: Noize: The walls and windows feel like they are paper thin. Constantly hear the neighbors kids (above and to the sides) crying or talking through the walls. Neighbors on cellphones in their bedroom I can hear in my bedroom. I bought a w... read more

Business response:

Thank you for taking the time to provide us with feedback about our community. I am sorry to hear about the displeasures that you experienced while living here. Our staff makes every effort to inform our residents of upcoming repairs through direct calls, flyers, or Facebook, but unfortunately sometimes emergencies arise and we understand how that can be inconveniencing. However, we are glad to hear that your overall experience of Portsmouth Apartments was pleasant. If you have any further suggestions or feedback, please fee... read more

Karen H.'s profile image
Karen H. 
11 years ago

Great place to live Portsmouth apartments are home. Groups of 3 story buildings with a pond in the center of each group. Third floor apartments have cathedral ceilings with a beautiful half moon window above the patio door. In unit washer/dryer and heat included. Service calls are usually answered quickly and efficiently. There are only 2 reasons I didn't give it 5 stars: Not enough storage space for 3 adults and the snow removal left much to be desired last winter. We have lived here 4 years and have enjoyed the area. 

Business response:

thank you for the review, and we are glad to see that you recognize and enjoy so many aspects of Portsmouth apartments. We hope you choose to stay part of our community for many more years to come. -Manager, Portsmouth Apartments 

Stephanie R.'s profile image
Stephanie R. 
11 years ago

five Stars My name is Stephanie Reese, I stay in Novi MI at Portsmouth Apt. I love where I live it is so serene well kept and my neighbors are caring thoughtful, We look out for each other and the staff is all ways on there job when ever you call the job is done. To sum it up I could not see myself living anywhere else is a sense I have stuck gold I live above and beyond comfort and beauty. Thank You Stephanie Reese 7347308158 

Kathy D.'s profile image
Kathy D. 
11 years ago

Moving on. After 25 years in a large 9 room home it was time to move on. wow, everything I needed was here In a 2 bedroom apartment great views from my living room, a pond outside my door with ducks floating by. A smaller kitchen with everything new and clean, and since cooking is not my hobby there is plenty of counter and cupboard space. An attached laundry room with a washer and dryer and plenty of room. This is a great apartment at anyone's age, but for me this place is great. 

Edie P.'s profile image
Edie P. 
11 years ago

Wonderful Place to Live! Portsmouth Apartments in Novi is a great place to live. You are less than a ten minute drive from shopping at the 12 oaks mall or sitting on Walled Lake for a relaxing dinner by the water. Everyone has been extremely helpful in the office and maintenance crew. Whether you are just moving to th area, or looking for a great place to begin a family, this complex is an excellent choice! 

Sheila L.'s profile image
Sheila L. 
11 years ago

A few issues, but nice I have been a resident at Portsmouth Apartments for over five years. Before I moved in, I had read reviews of the community and they were not all good. I liked the look of the community, so I decided to move in despite the reviews about the excessive silver fish and smelly pond. Now that I have been here a while, I can provide a review of this community. The GOOD: Overall, the community is decent. I do not have problems with noise. I can occasionally hear the outside door closing to the next door apart... read more

Frequently asked questions about Portsmouth Apartments

How is Portsmouth Apartments rated?

Portsmouth Apartments has a 4.2 star rating with 991 reviews. 

When is Portsmouth Apartments open?

Portsmouth Apartments is open now. It will close at 6:00 p.m. 

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