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Portsmouth Apartments
- Apartments
- Novi, MI
About this business
Location details
31170 Wellington Dr, Novi, MI, 48377, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Quick service Kyle did a good job with my maintenance requests! Thank you!
DON’T Do It. looks nice from the outside. once you’re in, it’s a total nightmare!!! One, the well water is horrible. Women, your hair will be so tangled after every shower it rips your hair right out of your head trying to brush it out. Two, noise complaints. It doesn’t matter to them that it’s so noisy you have to call the police, or you have the noise recorded, they have to physically be in your apartment to hear it, or they do absolutely nothing about it. Third, my car was keyed in their parking lot, and they aren’t willi... read more
Business response:
Thank you for your review. We appreciate you and your business.
Time to Go Been here since 2021, so I’ve signed 2 lease renewals. I will not be signing a third. I don’t have many complaints beside maintenance taking up to 3 weeks to fix simple problems, and the fact that rent goes up every renewal. Those are big issues for me. So I will be finding somewhere else to live in August.
Business response:
We're truly sorry to hear about the issues you've faced with maintenance and the rent increases. We understand how these can be significant concerns and we aim for better. Would love a chance to discuss your feedback further to improve our services in the future.
Safe Community, but needs improvement Pros: 1) Management has been good with communicating and are helpful with responding to tenants concerns. 2) Safe community, nice area. Cons: 1) I can’t believe how insanely creaky the floors are. I wish I could post a video of how loud it is. My sleep has been awful, my neighbor above me just simply walking, wakes me out of a dead sleep several times a night. Even when I’m sitting in my living room, the walls shake. The walls are so thin. This reason alone makes me look forward to my le... read more
Business response:
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the issues that you mentioned. We understand how frustrating it can be to have disruptions during sleep and daily activities. Your concerns are important to us, and we will take them into account as we continuously strive to improve our community. Thank you again for bringing these matters to our attention. If you would like to further discuss your concerns please don't hesitate to reach out. Debbie_McGow@edwa... read more
Renter beware Don’t even waste your time looking at this place. Our laundry doors have fallen 15 times and they never fix them. The windows aren’t sealed so snow and dirt are always inside. It’s always cold in the winter because they are so old. Management doesn’t respond care or repairs anything. Even the carpets aren’t connected. They hired someone to shop always the wild birds we would rather they shop away the management. Not worth a penny- I would stay here is THEY paid me!
Business response:
Thank you for taking the time to leave a review. We are sorry to hear that you haven't had a positive experience and we apologize for the issues that you've been having. We understand that these can be frustrating and we apologize that we haven't met your expectations. We take your concerns seriously and would be happy to discuss them. Please don't hesitate to stop by the office or reach out via email so we can address the issue. Debbie_McGow@edwardrose.com
We liked living here This place is great for a year then the rent increases after your lease is up to stay here. My Fiancé and I liked living here. I would recommend it to people. Fair warning some of the other tenants are not super nice and will yell at you in the parking lot because they think you're following them even though you just happen to live in the same building and take the same way home.
Business response:
Thank you for taking the time to recommend our community. We are glad you enjoyed your experience, although we are sorry to hear that any interactions with fellow residents were less than ideal. Please feel free to call or visit our office if you would ever like to discuss your feedback further. We wish you well!
Avoid at all cost Me and my wife have lived here on an off the last few years for the simple fact that it’s the only half decent apartment complex in the area which roughly means they have a washer and dryer in unit. That being said, when you call up and the machine says “Portsmouth, we’re a part of your life” it’s almost like saying “because you don’t have any better options” insanely high rent that seems to jump year after year with no improvements. Fitness center? Nope. Playground for your kids? Nope. Apartments that have... read more
Business response:
We are disheartened by your review. We care very deeply about the residents we serve, and we would like to better understand what has happened that has led you to feel otherwise. Please contact us at feedback@edwardrose.com at your earliest convenience to have a conversation. Thank you.
Comfortable This was my very first apartment on my own. The staff were all very helpful and kind. I never had a problem with the washer and dryer the entire year which is always nice. 10/10 would recommend!
Ten stars for Portsmouth New resident move in December 11th The staff is very friendly and helpful they helped me through all the steps to secure my first apartment for me If there were ten stars I would give it to them Can't wait for December Terry
Business response:
Thank you! It's wonderful to hear about the great support our team has provided, and we will continue to be here for you! Please give us a call with any questions. We can't wait to welcome you home!
Frequently asked questions about Portsmouth Apartments
How is Portsmouth Apartments rated?
Portsmouth Apartments has a 4.2 star rating with 991 reviews.
When is Portsmouth Apartments open?
Portsmouth Apartments is open now. It will close at 6:00 p.m.
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