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Orlando Kia West

4.3

About this business

Location details

3407 W Colonial Dr, Orlando, FL, 32808, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.39,861 reviews
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Kim Yerger's profile image
Kim Yerger 
7 years ago

Person in service didn’t know what he was doing. I paid $101 for a oil change and no one will explain why 

J Scott Chapman's profile image
J Scott Chapman 
7 years ago

I have been waiting 10 weeks for a refund check --have been made several promises and none of them have been followed through on---they dodge my call and do not return calls as promised--I have made 32 calls to dealership with only a return of 4 calls ---worst customer service experience at any auto dealer I have ever experienced -- hard to believe they are still in business --take your business elsewhere 

Devin Orlando Kia's profile image
Devin Orlando Kia 
recommend  Recommended
7 years ago

Orlando Kia West is your superior car dealer 

Derrick Perry's profile image
Derrick Perry 
recommend  Recommended
7 years ago

great customer satisfaction with extra detail on service and making sure that you get exactly what you wanted 

Nick Cutro's profile image
Nick Cutro 
7 years ago

Sales department does not treat loyal long term customers with close attention. Kia West GM never returned and email regarding a complaint. Service department is not bad, but nothing special. After my current Kia, I may never return to Kia because of their general treatment of customers who have spent tens of thousands of dollars. 

James C Roux's profile image
James C Roux 
7 years ago

Took my Kia Optima in for service for 6 recalls they have outstanding but wouldn’t honor the recalls because the vehicle was in a accident and I had the vehicle professionally repaired.... I will advocate everyone I know to stay far away from Kia they don’t back their warranties and have terrible builder quality to have this many recalls.... 

Rosa La Rae's profile image
Rosa La Rae 
recommend  Recommended
7 years ago

Devon King, was a great salesmen, very helpful and got us into a Stinger without even thinking we were going to ever buy a Kia. Overall good customer service and good experience. Thank you Kia West! 

Clarence Taylor's profile image
Clarence Taylor 
recommend  Recommended
7 years ago

Awesome SERVICE Dept ;from the receptionist to my SERVICE writer Hennessy I was given quick ,responsive answers &service 

Brenda Wright's profile image
Brenda Wright 
recommend  Recommended
7 years ago

Jamie she's the best she always is very helpful 

Frequently asked questions about Orlando Kia West

How is Orlando Kia West rated?

Orlando Kia West has a 4.3 star rating with 9,861 reviews. 

When is Orlando Kia West open?

Orlando Kia West is closed now. It will open tomorrow at 9:00 a.m. 

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