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l, 3883 W Colonial Dr, 3883 West Colonial Drive, Orlando, FL, 32808, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:30 p.m. | |
Tue | 9:00 a.m. to 8:30 p.m. | |
Wed | 9:00 a.m. to 8:30 p.m. | |
Thu | 9:00 a.m. to 8:30 p.m. | |
Fri | 9:00 a.m. to 8:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
I recently purchased my first GMC Terrain SLT, and can't say enough good about the dealership as a whole, but especially the sales woman, Marrisa Thompson. She answered all my questions about the car, and made the entire process so easy and effortless. A special thanks also to Maurice, the Sales Manager who helped me work through some concerns about the car. After more than one negative experience with car dealerships, it was a relief to finally find one that truly works to make the customer happy. I highly recommend them.
Business response:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Orange Buick GMC and we hope to see you again.
This will be my second purchase @ Orange Buick GMC. Marrisa my sales rep was very helpful and knowledgeable about the GMC Sierra pickup truck I was interested in. I did make my purchase and I’m very happy with with how everything worked out. Keep up he great work and see you in a few years for my next purchase. Thanks!!
Everyone I dealt with went far and above my expectations, beginning with my first conversation with Amanda and then the follow up phone call from Tony the next day. The day I had scheduled my appointment I was met by a great team! My husband was just released from the hospital and Robbie called him to include him in the process and answer any questions he had. Robbie actually came to my house to get my husbands signature and a copy of his drivers license,as he was unable to leave the house! And Santiago helped make the finan... read more
Business response:
We always strive to deliver the best car shopping experience to our customers, so we are delighted to hear that you found that to be the case! If you ever need any more help, please do not hesitate to give us a call or stop by. Congratulations on your new car, and have a fantastic day!
I will never buy a car from this dealer ever again and anyone I see I tell them to never buy there.
Business response:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our Guest Relations & Executive Assistant Laura Rivera at (407) 295-8100 so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.
Don't expect them to honor the three year warranty. Bought a new vehicle from them 2 years and 4 months months ago, battery died already at 25,000 miles. Said "Sorry sir, your vehicle was put into service in June of 2017 so this expired 2 weeks ago." Recommend getting service done elsewhere for cheaper as well. Oh while I'm at it, refinanced to my bank because I was concerned about the way they charged interest through GM financial. Got a letter from GM financial saying I am due a refund for gap insurance that should be issu... read more
use to work there good people
GREAT customer service. Ian was my service tech. He called me every day to give me the status on my Buick Encore. Thank YOU!!!!
Good work customer service
We bought a used car from them. 30 days later the car wouldn’t start. When we called the dealer the receptionist asked if we wanted to trade it in. Then after a run around were told we didn’t buy their 2500 extended warranty. Basically they sold us a lemon and have offered no help! Stay away!
Orange Buick GMC has a 4.5 star rating with 3,872 reviews.
Orange Buick GMC is open now. It will close at 8:30 p.m.
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