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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The initial meeting with sales rep was good presentation. I already new alot about Newpro from growing up in New England. Scheduling the measuring the windows for the final order got to be a little bit of an issue. First the person called a couple days after talking with sales rep and I wasn't prepared to have someone come out so quick. Because of my work and the time of year I needed more time to schedule, so I picked a date and time that worked but having very tight schedule I gave specific instructions on my needs. The da... read more
Business response:
Hi ***! We will be sure to share your feedback about communication with the team. We are so glad to hear that Paul & Dan did a great job installing your windows and that you are pleased with them. We look forward to future projects with you. If you have any other questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to NEWPRO!
Peter B**** came on time, and we showed him two screens that sun exposure had etched. He brought them out to his truck where he repaired a frame and replaced the screens. He came back to the house in about fifteen minutes and put the screens back into the window frames. No questions asked, no explanations required.
Business response:
Hi ****! Peter is truly an asset to the NEWPRO team! We will be sure to share your feedback with him. We are glad to hear that your window screens and frame are back in working order. If you have any other questions or concerns, please do not hesitate to reach out to us. Thank you for being part of the NEWPRO family.
The gentleman showed up ahead of time which worked out well for us. He replaced the broken latch quickly and there was no charge even after 10 years. Thank you very much.
Business response:
Hi *****! We are glad to hear that our service technician provided excellent service. We stand behind the philosophy that when you become our customer, you are our customer for life. We will always take care of our homeowners. If you have any other questions or concerns, please do not hesitate to reach out to us. Thank you for being part of the NEWPRO family.
The sales rep we dealt with was very informative. Dennis & Dennis - our installation crew - came on time, were efficient and personable, explained every step of the process, and gave a very detailed set of instructions about how to clean and care for our new tub and shower. We're very happy with the result. I recommend NewPro!
Jordan did a good job installing the door handle. Very pleasant person to work with.
Service tech Jordan did a nice job on screen repair. Thanks newpro
Jordan, service tech, was fabulous,knowledgeable and friendly.Thank Newpro for sending such a good guy.
Jordan did a fine job, and cleaned up after his work with the caulking. He explained what he'd do and he verified that there were no other cracks. But as years go by - if there are any others not to hesitate to phone the office.
A class act business right from the sales, installers and customer service reps. Very good quality windows some of the best around and an excellent installation crew. The only negative I can say is the price but wouldn't we all want high quality windows and installation at lower prices.
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is closed now. It will open tomorrow at 8:00 a.m.
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