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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service does not exist with this company. Following multiple calls, chats and an e-mail over a month, I have had never spoken with anyone only to be told someone would return my call. Would never recommend this company to anyone based on customer service.
I had Bill P*** from Newpro come to fix my faucet on my shower. This was the most pleasant and wonderful man with a strong ethic for work. Only pleasing his customers is what mattered to him. I just can't say enough about this man and this company. If you want a company you can depend on and a man like bill this is the one to call. Thank you again God Bless ********* ******
We had replacement windows put in many years ago and they were great. We're now having them do our bathrooms .
Telephoned Newpro to repair windows. Andrea was most helpful and courteous. Setup an appointment. Artie D. was the repairman. He was knowledgeable to the product, introduced himself as a representative of Newpro. He also gave a demonstration on how to open and close the windows so there wouldn't be any further problem when cleaning the windows. Thank you Newpro. Highly recommend.
Our experience with NewPro had to do with new replacement windows. From the beginning sales to final installation was without issue. Artie D was our installer, he showed up on the time we were given, very professional and his work was excellent. We would highly recommend NewPro.
May, 2018 Kevin S. arrived promptly and never stopped until the job was completed to his satisfaction, which was perfection! Every detail beginning with putting down the drop clothes, cutting everything out to the studs, removing the debris, the total installation of our beautiful new walk-in shower was completed with his high standards. He rechecked all the seams and did a final cleaning which included vacuuming before asking us to give a final inspection. Kevin was extremely professional in every manner. Thank you, again!
This week I noticed a few pieces of vinyl siding that came loose (during the violent spring storms we had) on my roof dormers installed in 2016. I decided to send Nick (owner) an email about my situation and within three hours he had sent Bill P. out to evaluate and was able to fix right away with his truck load of ladders, tools and parts. That's what I call 'FANTASTIC' customer service and very professional....Thanks NEWPRO for your guaranteed delivery of service and repairs.
Had a service call with Ryan P****** this morning. My problem was solved quickly and professionally by Ryan. Great job, Ryan.
Artie D. installed one of 3 windows I ordered in March. He was courteous, professional and a nice guy. He also did a nice job, the window looks nice. This is the second time I have ordered Newpro windows.
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is closed now. It will open tomorrow at 8:00 a.m.
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