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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kevin P****** came to the house to replace a window. Excellent job & value!!! Great service, thanks Kevin!
Business response:
Hi *****! We think Kevin is great too! We are glad to hear that your window has been fixed and will be sure to share your feedback with him. If you ever have any questions or concerns in the future, please do not hesitate to reach out to us. Thank you and have a great day!
The installers were professional and neat. They kept me in the loop with the process and it looks great. I would do it again. Great experience.
Business response:
Hi ******! We are so glad to hear that you had such a great experience with team NEWPRO! Our 5 star installation team is trained to give a 5 star experience by pairing quality products with quality service. We certainly hope that we get to work on another home improvement project with you in the future! If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day!
I am very satisfied with my bathtub to shower conversion. Mike my technician did an excellent installation, while keeping the mess to a minimum. There was an issue with the existing plumbing and the team addresses it promptly. I would highly recommend NewPro.
Business response:
Hi ****! We love hearing that you love your new shower! We will be sure to pass on your praise to Mike. Team NEWPRO does everything they can to ensure a smooth and seamless transformation. We are glad to hear that we have your recommendation and hope to help you, your friends, and family with any future projects! If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!
Quality installation of walk-in tub. Amazing installation of power line. Never know it’s there.
Business response:
Hi *******! We are glad to hear that you had a 5 star installation experience with NEWPRO! We hope you are enjoying your new walk-in bath. If you ever have any questions, concerns, or are thinking about another home improvement project, please do not hesitate to reach out to us. Thank you and have a great day!
Dave and Charlie came today and were terrific! Very professional and very nice. I’d definitely use NewPro again if all their employees are as good as them.
Business response:
Hi ****! Dave & Charlie make a great team! Thank you for the priase; we will be sure to share this review with them. All NEWPRO employees are 100% dedicated to making our homeowners feel 100% satisfied! If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and welcome to NEWPRO!
First class service all the way. Great installation.
Business response:
Hi ****! Thank you for your praise about team NEWPRO! We are glad to hear that your installation went well and hope that you are enjoying your new walk-in bath! If you ever have any questions, concerns, or are thinking about another home improvement project, please do not hesitate to reach out to us. Thank you and welcome to NEWPRO!
Nicely finished in the end a professionally handled all the way through.
Business response:
Hi *******! We're glad to hear that team NEWPRO was professional throughout the duration of your home improvement project. If you ever have any questions or concerns, please do not hesitate to reach out to us! Thank you and welcome to the NEWPRO family!
Everything was great from the get go. Clint was great and I was surprised that they would come out on Memorial Day weekend to give us a quote. Mike was great on installation day. He was here early. He set up drop cloths over everything and was very thorough. John the plumber was great as well. We had our tub replaced and it was 9 hours beginning to end.
Business response:
Hi ****! We love hearing that team NEWPRO gave you a 5 star experience from start to finish. We also love hearing that your installation was done in a timely and efficient manner. We will be sure to share your feedback with the team. If you ever have any questions, concerns, or are thinking about another home improvement project, please do not hesitate to reach out to us. Thank you and welcome to NEWPRO family!
We had Newpro windows installed approximately 30 years ago with guaranteed free replacement for life. Now we have problems and have contacted both Wrentham and Woburn several times with no response. After many messages left someone called and said he would be here (7/12) between 9-12. It is now 12:30 and no show, no call !! It would appear that they are unresponsive to avoid fixing the problem. Very poor service or lack of!!!!
Business response:
HI *****. We are disappointed to receive your one star rating. Our apologies for not leaving you with an experience nothing less than 5 stars. As a business owner and 3rd generation family owner, there is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. I would welcome the chance to speak with you to learn what experience resulted in your rating. Please give me a call at <a class="sw-phone" title="Call with Dialpad" target="_blank" href="https://dialpad... read more
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is open now. It will close at 5:00 p.m.
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