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NEWPRO

4.6

About this business

We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more

Location details

26 Cedar Street, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,069 reviews
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Eugene A's profile image
Eugene A 
5 years ago

Excellent work by Dave and Charlie. Good materials, high degree of competence. 

Business response:

Hi ******! Dave & Charlie make a great team! We will be sure to share your feedback with them. We hope you enjoy your new ******shower for many years to come. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day! 

Julie A's profile image
Julie A 
5 years ago

Eric C******** and John did an awesome job with my Bath Wrap installation! 100% satisfied! 

Business response:

Hi *****! NEWPRO loves hearing from happy homeowners like you! We believe in combining quality products and services to give you a 5 star experience. We will be sure to share your feedback with Eric and John and hope that you enjoy your new home improvement project for many years to come! Thank you and have a great day. 

Mike L's profile image
Mike L 
5 years ago

Kevin P****** as always top not service. Quick and curtious on time. 

Business response:

Hi ****! We're glad to hear that you are a fan of Kevin's 5 star service! We will be sure to share your feedback with him. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day! 

Catherine W.'s profile image
Catherine W. 
6 years ago

I have purchased NewPro windows twice and just had Pete B**** at my home for a couple of repairs. He was prompt, polite, conscientious, and efficient. Thanks, Pete! NewPro is fortunate to have you as an employee. 

Business response:

Hi *********! We love having Pete on the NEWPRO team! We will be sure to share your feedback with him and are glad to hear that he got your windows back in working order. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day! 

Carlota L.'s profile image
Carlota L. 
6 years ago

Ryan P****** was very professional and courteous. He was quick and very efficient in completing the repair job. 

Business response:

Hi *******! Ryan is a true asset to the NEWPRO team and we are glad to hear that he worked in a timely and efficient manner. We will be sure to share your feedback with him. If you ever have any other questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day! 

Luis C's profile image
Luis C 
6 years ago

Charles did great great work and my tenant is very happy to have her new tub 

Business response:

Hello! We are so glad to hear that your tenant is enjoying her new bath. Charles is an asset to the NEWPRO team and we will be sure to share your feedback with him. If you ever have any questions, concerns, or are thinking about another home improvement project, please do not hesitate to reach out to us. Thank you and have a great day! 

Christina J's profile image
Christina J 
6 years ago

Kevin P****** came out to my house for a service repair. He was so professional and courteous. He was able to repair my windows quickly and efficiently. Great customer service! 

Business response:

Hi *********! We are glad to hear that Kevin gave you a 5 star experience and that your windows are working properly! We will be sure to share your feedback with him. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day! 

Steve C's profile image
Steve C 
6 years ago

Great work clean and efficient Done in timely manner great job 

Business response:

Hi *****! We are glad to hear that Team NEWPRO got your home improvement project done in a timely and efficient manner. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day! 

Ashley's profile image
Ashley 
6 years ago

We had our tub/shower replaced. Dennis and DJ were amazing and did a great job. I would recommend them to anyone. It did take longer than one day, it took three, but that was not anyone’s fault. The amount of damage behind the old tub was substantial. All in all, I am very happy with the new tub/shower. The only complaint I have is that the water pressure is not great. I am waiting to hear back on this, so hopefully it can be fixed. 

Business response:

Hi ******! We are so glad to hear that you love your upgraded bath! We will be sure to share your praise with Dennis and DJ. Our service department has called and left you a voicemail to address your water pressure issue. If you did not receive this voicemail, please email us directly at jdemasi@newpro.com and we will gladly assist you! Thank you and have a great day. --Team NEWPRO 

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,069 reviews. 

When is NEWPRO open?

NEWPRO is open now. It will close at 5:00 p.m.  

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