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NEWPRO
- Windows Installation
- Woburn, MA
About this business
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dan and Gama did an amazing job i wish i did this sooner
Business response:
Hi ****! Dan & Gama make a great team! We will be sure to share your feedback with them. We hope you enjoy your new doors for many years to come. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you and have a great day!
Gama and Dan were very professional clean and efficient they did an amazing job and i would highly recommend these two
Business response:
Hi *****! Gama & Dan make a great team! We are so glad to hear that they provided you with a 5 star installation experience! There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. We will be sure to share your feedback with the team. If you ever have any questions or concerns about your project, please do not hesitate to reach out to us. Thank you for the recommendation and have a great day!
i paid almost $16.000 for the shower, got a cheap material and a cheap shower head that you can buy from home depot for less than $100.00 dollar the shower door was installed with a large gap at the bottom no water pressure when they send the installer back to fix the gap he said that's the way its suppose to be .will never recommend to anyone i got robbed i should've got more quotes before signing the contracts
Business response:
We are disappointed to receive your one star rating. Our apologies for not leaving you with an experience nothing less than 5 stars We can assure you that this is not a typical experience and are sorry to hear that we have let you down. NEWPRO has been serving New England homeowners for nearly 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO.The VP of Operations has called and left you a message and w... read more
Gama and Dan were very professional and courteous. They did a outstanding job and i would recommend them for more work. A+++
Business response:
Hi ******! We are glad to hear that Gama & Dan gave you such a great experience from NEWPRO! We truly believe in providing homeowners with quality products, services, and amazing warranties. Our installation team is trained to complete all jobs in a timely, efficient, and professional manner. We will be sure to share your feedback with Gama & Dan. If you ever have any questions or concerns about your projects, please know that NEWPRO is always here to help you! Thank you for being a part of our family and have a great day!
Worst decision I ever made. Had them install 3 windows and had issues with all 3. All 3 windows developed staining/ fogging between the glass panes. First one was fixed without issue. Different story with the second two. After 15 months and four visit with the wrong glass configuration they finally got it right. Customer service is absolutely terrible, and I’m being nice. No updates on when they would return to complete the job. Worst experience with a contractor ever! They can’t even do windows right and now they do everyth... read more
Business response:
Hi ****. We are disappointed to receive your one star rating. Our apologies for not leaving you with an experience nothing less than 5 stars We can assure you that this is not a typical experience and are sorry to hear that we have let you down. NEWPRO has been serving New England homeowners for nearly 75 years with over 250,000 happy homeowners. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. Our installation manager has called and left you a... read more
I have had my Newpro Windows since 2006 and never really had issues. Bill P**** came out today and fixed my issue effortlessly. He gave me a lesson on how to fix it if it happened again, why it happened, how to prevent it from happening and showed me how to properly care for my windows. He was on time, courteous, polite and a HUGE HELP! What a nice man. Thanks Bill, you made my day!
Business response:
Hi ****! We are proud to have Bill as a part of the NEWPRO team! Our service technicians are trained to provide homeowners with quality services and answer any questions or concerns so they are left feeling 100% satisfied! We will be sure to share your feedback with Bill. We are glad to hear that he got your windows back in working order. If you ever have any other questions, please do not hesitate to reach out to us. Thank you for being a part of the NEWPRO family!
I have had my Newpro Windows since 2006 and never really had issues. Bill P**** came out today and fixed my issue effortlessly. He gave me a lesson on how to fix it if it happened again, why it happened, how to prevent it from happening and showed me how to properly care for my windows. He was on time, courteous, polite and a HUGE HELP! What a nice man. Thanks Bill, you made my day!
Business response:
Hi ****! We are proud to have Bill as a part of the NEWPRO team! Our service technicians are trained to provide homeowners with quality services and answer any questions or concerns so they are left feeling 100% satisfied! We will be sure to share your feedback with Bill. We are glad to hear that he got your windows back in working order. If you ever have any other questions, please do not hesitate to reach out to us. Thank you for being a part of the NEWPRO family!
Charlie was great, came in and quickly corrected my concerns,
Business response:
Hi *******! We love hearing that Charlie was able to address your concerns with your home improvement project. He is a great member of the NEWPRO team and we will be sure to share your feedback with him. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day!
Trevor B***** and Paul M********* from Newpro were kind and efficient. They put my new windows and screen doors in all in one day and they look amazing! Excellent work!
Business response:
Hi *****l! We are so glad to hear that Trevor & Paul gave you a great installation experience from NEWPRO! We will be sure to share your feedback with them. We believe in providing our homeowners with quality services in a timely and efficient manner. If you ever have any questions or concerns about your windows and doors, please do not hesitate to reach out to us. Thank you and have a great day!
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,163 reviews.
When is NEWPRO open?
NEWPRO is open now. It will close at 5:00 p.m.
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