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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service tech, Ryan was great. He went through the windows with issues and fixed them, then he showed me how to maintain them. Polite, positive and informative. He did a great job.
first I had my bath done and it is great. wonderful job. then Newpro did my storm doors and they also are a fine job. Today I am having my siding done and I am looking forward to this. It will be a fantastic upgrade.
Business response:
Thank you so much for your NEWPRO loyalty and repeat business. Our ultimate reward is when a homeowner comes back to NEWPRO for all their home improvement needs based on their experience. We are grateful for the opportunity to be part of your home transformation. Thank you for choosing NEWPRO!
Ryan P****** came to repair my windows & provided excellent service & advice. I have had my Newpro windows since 1993 & this is the first time I've had to repair them. Thank you Ryan for your excellent service
We recently had 6 windows installed. Ryan P. and Gamalcil P did the work. We had a great experience with the job. Good workmanship, very professional and customer friendly. They were courteous, accommodating and timely. When the windows were finished they cleaned up and left the house orderly and clean. We will call Newpro again for future home improvement projects. **** and ****
New Garden Patio Door ?????????? Reason you pay more for Newpro?They are there when you need them.My patio door was rusting out and 12 years had gone by.Talked to the owner Nick Jr. and he worked his magic and today Newpro installed a far superior,heavy,quality,beautiful door.The installers were Steve S** ******* and Gamaliel P**** who did a fantastic professional top grade installation. Newpro backs their product with a promise.However,it has been my personal experience that like father like son ,the ******** family stands ... read more
Business response:
Thank you so much for sharing your NEWPRO experience. The C******* family is hands on when it comes to customer experience. Three generations, same family owned and operated, NEWPRO has earned the reputation for exceptional customer care starting at the very top with ownership. The entire NEWPRO team believes in doing whatever it takes to exceed a customer's expectations and to make every homeowner feel like "family". Welcome to NEWPRO!
Made an appointment for an estimate and did not show. Did not receive a phone explaining why. Had to call ourselves. Excuse that was given was that they did not get a confirming. When asked why no message was left when the call was placed for confirmation they did not have a reason. Very disappointed.
Business response:
**** - our apologies for the miscommunication. NEWPRO appreciates the opportunity you were willing to give us to present our product for your home. Our process includes a call the day prior to remind the homeowner we are coming just as many other service providers do as part of the process. We schedule over 40 product specialists to visit a few homes each all over New England everyday. Although once we set the appointment we understand it is a commitment, we do reach out to homeowners the day prior as a reminder to ensure we... read more
Ryan did an excellant job today in repairing a slider wiindow for me. Plus he attended to other windows which I had bought from NEWPRO that had minor glitches in them, it has been over forty years and they remain a great improvemnt over the windows they relaced.
We badly needed new windows but could not afford to do the whole house at once. Newpro worked with us to do the worst windows then came back the following year to do the rest of them. They were easy to work with, absolutely NO pressure to upgrade, buy now, or any other sales gimmick. They were fast and cleaned up after themselves. Now fast forward 10 years. I had a few small repairs needed but never called until the dog broke the safety latch on a window. We couldn't open it so I called expecting to pay to fix it. Nope, all ... read more
Business response:
Thank you ******! We love to hear feedback from our customers past and present! NEWPRO will always stand behind their products and most important their customers! Ryan is part of our amazing service technician team and always looking to ensure our customers are delighted that they invested with NEWPRO. Thank you for your recommendation. That is how we know we have done our very best!
I had seven NewPro windows installed in my home back in the late 1980's. 10 years after installation the glazing on one broke and NewPro was there in no time to replace it.These windows are still in excellent condition and I am happy to now move forward with a bathroom renovation with the same company..
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is closed now. It will open tomorrow at 8:00 a.m.
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