This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was referred to NewPro by a friend for window replacements. Over a 3 year period I have replaced all the windows in my condo. Newpro's personnel have been very helpful from the initial phone call to the installation. The first year the representatives visited my home and explained the 3 window options so I was able to make an informed decision. The installation crew was very competent. They installed 7 windows in one day and left the premises clean and tidy, removing all the old windows. There was a followup call made to m... read more
Great Company. The widow is well manufactured. Service is prompt and courteous.
Ryan was very polite and got the job done quicky
The workers were very thorough and professional. The work was completed on time and clean up was complete; nothing left on ground including nails. I had to have a piece of siding fixed and they were here the next day to fix;it was minor but still taking care of as if it was major. I liked the work so I am having them do my roof now.
I've had Bill P**** to my home a few times for simple repairs. He's great!!! Always on time, efficient, and very helpful! Has a great personality as well which is helpful!!! Great company, no complaints here
Very competent and committed sales person. Am pleased with the quality of the product and service.
Business response:
Thank you so much for taking the time to share your experience! We are excited to have you as a repeat customer as part of our NEWPRO family! Our people, product and service all combined help deliver an exceptional experience. Enjoy your windows - we will soon be able to open them and let that spring fresh air in! Please feel free to contact us for any future needs.
I am commenting on NewPro who installed a new shower and took out my old tub...while the venture was not inexpensive, I chose them for their reputation..I have been really taken advantage of by many people and wanted a company to provide good service and was willing to pay for that...After install, there was a slight issue and called them and they sent Bill P out and within a few minutes everything was fine. I feel that peace of mind you get when you know there is a reason why a company is still existing after 73 years...It ... read more
Several years ago we had NEWPRO side our New England home. We have been very pleased with their service, quality of work and the house looks amazing. They immediately came to fix a couple of minor problems due to wind damage. We are now planning to have them remodel our bathroom. We were impressed with the Kohler products we were shown and the representative was very knowledgeable and explained everything we wanted to know.
Business response:
Hi *******, thank you very much for the kind words! We are so thrilled you've welcomed us back into your home over the years as it's truly an honor to be your trusted home improvement company. We are very excited about your ****** line, as it's a fantastic option for many of our homeowners. Thank you again! Have a wonderful weekend.
I had NEWPRO windows installed in 2011, less then two days ago, I had one window lock lever break on one of the windows. Called customer service and spoke with Darryl B****, service representative, and issue was resolved within 24 hours. I am still very satisfied with the windows that were installed and even more satisfied with the rapid customer support!
Business response:
Thanks so much ******! We pride our business on not only the product and sale but also the service you receive for the years to follow. Darryl is a great member of the team and we are happy to hear about your experience. Have a great day!
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,069 reviews.
When is NEWPRO open?
NEWPRO is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com