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Nature's Own Chimney Cleaning
- Chimney Sweeps
- Houston, TX
About this business
Chimney cleaning, Chimney Repair, Animal Removal, Dryer Vent Cleaning,
Location details
11207 Switchgrass Ln, Houston, TX, 77095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fantastic experience! This company was very professional and they ensured that our fireplace is safe to use for when we needed thanks to their excellent work in cleaning up our chimney!
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Very professional operation I was very happy with the project.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
The aeration was not done well, so the company sent someone a few days later to inspect it. Unfortunately it was the same man that aerated. He is hardly going to admit, "I did a mediocre job the first time." Although friendly and knowledgeable, the technician didn't offer to aerate again. I would not recommend Nature's Own Chimney Service for this service, as it was a waste of my money.
Business response:
Good Morning, We apologize that you feel this way, however we did see the pictures of your yard and the aeration was done properly and if you aerate any yard to many times then the grass will have to be replaced. We do aerate over 100 yards monthly and have never had a problem like this, but we do understand that not everybody can be pleased. We did aerate properly and if there is anything else we can do to help please let us know. Thank You, Management
Great service did several things all at one time and came on time and was quick!
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
9/12/17 I have to change my rating from 3 stars to 5. I had Nature's Own Chimney Cleaning back for an inspection after hurricane Harvey and have scheduled repairs to be done in November. James was very professional and explained the damage and repairs that need to be made. He showed me pictures he took of the prior repair work that was done and the new damage. Looking forward to quality work in November from this company.
Business response:
Good Morning, We apologize and would have had a cleaning crew out right away to fix any problems if we were aware of this matter. We would like to at the least deduct some of the repair bill to compensate your time. We want to make sure that you are happy with our company and will do anything to make sure that you are a happy forever customer. Thank You, Owner Frank Whittemore
Good job!
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Outstanding service for a very fair price! They called before they arrived to notify me of there estimated time of arrival. Very courteous and organized. Paid attention to detail during the job.
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
on time courteous and very helpful
Business response:
Thank you for taking the time to review your most recent experience with our company, it really help's our company to continue to provide a great service for all of our customer's. Thank You, Owner Frank Whittemore
Didn't go out of his way to remove some of the debris that was caught on the gutter "grill" that's supposed to keep debris out. Also he did not put the garden hose back on the rack and even left the water turned on to the hose.
Business response:
Good Morning, We do apologize and will be more then happy to clean any areas that you feel needs to be touched up. As of the water hose we will talk to the technician and make sure this never happens again. Your home is always covered under a warranty with all of our services for 30 days to make sure that all of our customers are happy with service.
Frequently asked questions about Nature's Own Chimney Cleaning
How is Nature's Own Chimney Cleaning rated?
Nature's Own Chimney Cleaning has a 4.3 star rating with 1,206 reviews.
When is Nature's Own Chimney Cleaning open?
Nature's Own Chimney Cleaning is closed now. It will open on Monday at 9:00 a.m.
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