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Napleton's Volkswagen of Sanford
- Car Dealers
- Sanford, FL
About this business
Location details
4175 S Orlando Dr, Sanford, FL, 32773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Don’t buy a car here. Don’t make the mistake I made. The car I saw online was of course sold when I went there. I asked for 2 specific safety features since my son will be getting this car. I got a lot of mumbling in response that I later realized were Bob Derby’s sales technique. I negotiated a price, was asked to sign and sat waiting for 3 hours. Finally talked finance guy Sean Ko who changed the terms I negotiated. After 4 hours, I signed an agreement to buy a car in bad terms. Doesn’t have the features I want. The car I ... read more
Business response:
Mr. Feenan. We are all beyond confused by your review and shocked that you hope anyone would ‘rot in hell’. Bob Derby and Sean Cho were grateful that you were referred to us, and enjoyed working with you and your family. Our records show your transaction went very quickly; after you selected your CPO vehicle, we waited for your spouse to return to finalize paperwork. Bob is further stunned by your comments considering that you told him you were “happy” when he followed up with you 3 days after your purchase at 9:34AM on 11/1... read more
RecommendedGreat car shopping experience. Everyone was very helpful and courteous. Jonathan was very professional and what you need in a car sales. Showed me exactly what I was looking for described all the features and answered all my questions. With no rush’s en no pressure we were able to come with the right price and purchase options.
RecommendedGreat customer service and a great team on a whole. Ready to go the extra mile. Highly recommend Ourisman Volkswagen Laurel to all my friends
RecommendedProfessional care from checkin, through evaluation, service technicians to checkout!
Two hours to get oil change and tires rotated. Plus ignored by service when I told them start stop didn’t work!
RecommendedGreat customer service and maintenance service love coming here.
RecommendedStan and Andrew were helpful and made purchasing a car easy!
Business response:
Hi Laura! Big congratulations on your new car! How very exciting for sure! We're thrilled that you came down to see us, and that we had the perfect car for you! There's nothing better than having a great experience when when making such a grand purchase! Andrew and Stan are both a wonderful part of our Sales and Management teams, and will make sure to pass along the kind words! Please don't hesitate to reach out to us, if you need assistance, or any questions! We're always here for you! Thank you for your business and suppor... read more
RecommendedLet me start by saying when a salesperson introduces himself, then let’s you take a test drive, AND then just gives you his card in case you have have questions you have our attention. There was no “hard” sell here. We left the dealership and my wife said, “No matter what price you find, call Jerry Hall and see what he can do.” Well 2 weeks later and some hard selling SOB’s from another local dealership, I got in touch with Jerry! Not only did he get us the vehicle we wanted, he got us the price we were looking for. No haggl... read more
Business response:
Thank you Nate for your 5 star review and sharing with the online community. We appreciate your business. I will make sure Jerry see's this. James DeFoe Digital Director, Northtowne Auto Group.
The most dishonest dealership I have ever dealt with. Trust me. I have purchased 3 vehicles from them. I love VW and that is why I keep coming back. Do yourself a favor and headache, drive away from King VW. The car they sent me home with lacked a few items than the cars they showed me and advertised. I mean, same model, same year, same trim level but less factory supplied items. Financing is a joke. They show you an inaccurate credit report to charge you higher APR. Avoid disappointment , stay away from King WV in Gaithersb... read more
Frequently asked questions about Napleton's Volkswagen of Sanford
How is Napleton's Volkswagen of Sanford rated?
Napleton's Volkswagen of Sanford has a 4.6 star rating with 6,592 reviews.
When is Napleton's Volkswagen of Sanford open?
Napleton's Volkswagen of Sanford is closed now. It will open tomorrow at 8:00 a.m.
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