This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Monroeville Kia
- Other
- Monroeville, PA
About this business
Location details
3721 William Penn Highway, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Promised a car for Friday 05/18/2012. The car did not arrive until Monday 05/21/2012 poor communication between the staff and My Spouse and I. Decided not to buy the car.
Business response:
Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.
everyone that we talked to at the dealership did everything they possibly could to make sure we were completely satisfied with our purchase of our kia.
Business response:
Denise...Thank you for the glowing review. If there is anything that I could help with your new vehicle, please let me know....Sincerely, Michael Pampena, General Manager
My husband and I were very satisfied with our purchase at Monroeville Kia. This is our second car that we bought there and have not had any problems either time. Would recommend anyone to go there.
Business response:
Thank you very much for the purchase of both your vehicles here at Monroeville Kia Mazda. We appreciate you going the extra mile to let everyone know how Ron Herschl took care of you. If you have any questions in the future, please feel free to contact Ron or myself. Sincerely, Michael Pampena General Manager Monroeville Kia Mazda
The sales person was really cool, he processed all of the documents quickly. I had a nice test drive, liked the car, bought it. No problems at the dealership at all.
Business response:
Thank you very much for taking the time to let everyone know how you were treated at Monroeville Kia Mazda. We strive to make sure everyone leaves 100% satisfied with their purchase experience. Please let me know if there is anything that we can help you out with in the future. Sincerely, Michael Pampena General Manager Monroeville Kia Mazda
The dealership listed a 2001 VW Cabrio on craigs list and it's website. I called to see if the car was there and went to see it on march 16 (Friday). The car had yet been looked at by the shop but they had it priced and with a limited warranty on the lot. I took it for a pretty long test drive and wanted to buy. Problem was we found alot of issues with the car under the hood. They said it had to go through the shop first and they would call by Tuesday to tell me what they found on Monday. So we put a deposit on the car to ho... read more
Business response:
Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.
First Mike was very fiendly and showed us a Kia Optima EX, which my wife and I liked very much. I was on a limited time schedule so I told him I would be back when I had more time. Mike contacted me and said they were really trying hard to move some new cars for the end of the month, and would I like to come in and he could give me a great price. My wife and I came back on a Saturday and they were to busy to wait on me so they gave me Mike#2. Mike had just started so he wasn't very knowledgeable abouth the car, not his fault... read more
Business response:
Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.
HORRIBLE - I purchased a 09 Mazda 3 from this dealership in December 2011 and have been back to the service center 6 times for the same issues. When i bought the car it was newly inspected, i had very bad vibration/pulling in the car. I was called while car was in and asked "who changed your tires last?" answer of course, "you did" well when they did they did not tighten the lug nuts in the front left tire. So I was told that was the problem. Still had problems, found out a bunch of recalls that were not fixed before they so... read more
Business response:
Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.
I purchased my first car at this dealership. The people I interacted with were friendly enough. However when I went to sign the papers, the price of the car had mysteriously increased beyond what we had agreed upon. I should have left then immediately, but I was inexperienced and I needed a car, so I went through with it. Since purchasing the car, I took the vehicle there for all services. I had oil changes, inspections, recalls, etc. all done in their service dept. When I had an issue with a certain part of the TPMS corrodi... read more
Business response:
Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.
Absolutely the most unprofessional and incompetitent service department I have ever delt with. Never have the parts, backordered parts ordered incorrectly, no communication. Horrible!! Multiple trips required to get work done due to either non stock parts, incorrectly ordered parts or told parts were in stock and they actually were not. Had the van in for a recalled door latch. Picked the van up and the inside trim was not put back on and left on floor. There were oily foot prints in the van and on the seat and trim. This al... read more
Business response:
Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.
Frequently asked questions about Monroeville Kia
How is Monroeville Kia rated?
Monroeville Kia has a 4.5 star rating with 2,251 reviews.
When is Monroeville Kia open?
Monroeville Kia is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com