Monroeville Kia

sergeyli 

on DealerRater

14 years ago

I believe I was offered the best option. Sales person was very friendly and understood my requirements and preferences. I was very pleased and hope to have the same level of customer service from Monroeville Mazda service department. 

lordfam 

on DealerRater

14 years ago

Rick is a very knowledgeable resource for Kia/Mazda autos. He seemed genuinely interested in my satisfaction as a customer and went out of his way to accomodate my needs. I would deal with him again in a heartbeat. 

baileyboo 

on DealerRater

14 years ago

We had been to many KIA dealerships before going to Monroeville KIA and i guess it is true you save the best for last. We were greeted immediately by a very nice salesman named Alvin Knox he gave us his undivided attention he listened to what we wanted and worked with us to get a great deal on a car that we had looked at other dealerships. He was so patient and took the time to explain all the features of the car and hooked up my daughters phone to the hands free feature the car has.I would recommend anyone who is interested... read more

Robert Wright 

on DealerRater

14 years ago

Took my 2008 Kia Sportage, 4WD, Standard 5 Speed Transmission SUV to the dealership to remedy a shimmy problem while driving. Dealership sold me the injection cleaning service and informed me that I needed new brakes and rotors. (I had driven the vehicle less than 1,000 miles since my previous visit to the service. When asked why the brake problem was not addressed during my previous visit in accordance with the advertised "Full Circle" service which states that a brake inspection is included, I was informed that they do not... read more

prhinegarcia 

on DealerRater

14 years ago

Although Rick was very explicit when he described the car, he was never able to explain the price in any detail. Then when we agreed to a specific monthly payment, it was changed when the contract was typed up on a TYPEWRITER. I later refinanced through my credit union. The price of the car was incredibly confusing to the point where I feel I was taken advantage of by thieves. I have three different receipts with three different selling prices. Everything was done on a typewriter instead of a computer which made me suspiciou... read more

rpostreich 

on DealerRater

14 years ago

I will definitly be back in the future for another purchase. Rick is a great salesman. We appreciate how you found the Sorento we were looking for. Thank you Ron POstreich 

tsnead8433 

on DealerRater

14 years ago

Long story short.....My credit score is low because there was a recent repossion on my credit report. So like everyone else I hate hoping and keeping my fingers crossed about trading in my current vehicle due to credit issues. When comin to Kia I was greeted by Alvin Knox and he was nice to me my fiancé and my children. Very knowledgable and helpful?. I had a great experience and he kept his promise that he would do everything he could to help me. I am now in a vehicle I wanted for a ping times. THANKS ALVIN 

wrs32501 

on DealerRater

14 years ago

i called before i came to the dealer to inquire about the vehicle i was interested in from seeing it on the internet. to my suprise, the car, salesman and manager were out front to greet me when i arrived. i was very impressed. 

Tbear8 

on DealerRater

14 years ago

Bullying, lying, high-pressure salesmanship and non-competitive prices. Oh and by the way, the salespeson (I forgot the guy's name) was trying to tell me that noone gets the cars they really want because of the internet. He said that people that research cars and get an idea of an unrealistic price in their head from the internet. Oh well, I guess Edmund's must have been pulling its figures from the air (NOT). Avoid this dealership at all costs.