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Monroeville Kia

4.5

About this business

Location details

3721 William Penn Hwy, Monroeville, PA, 15146, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 9:00 p.m.
Wed09:00 a.m. to 9:00 p.m.
Thu09:00 a.m. to 9:00 p.m.
Fri09:00 a.m. to 9:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
Sun09:00 a.m. to 5:00 p.m.
4.52,267 reviews
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eamy63's profile image
eamy63 
15 years ago

Alvin was a absolute dream come true. My family and I had been to several dealerships in the area narrowing down our choices of vehicles. Alvin was very curtious and took the time and showed us how to operate every feature and function of each of the vehicles we were looking at. My family is in the habit of buying vehicles every three years. My mother and father has been doing so since they were 20, now they are in their late 80's. Both of them, my husband, and I all came to a very quick agreement that Alvin has been the nic... read more

Business response:

Thank you for the great feedback. We appreciate your business and hope you come back again. Give us a call at 888-337-8397 for any of your future automotive needs. 

jenne478's profile image
jenne478 
15 years ago

Extremely personable staff, sales rep was very knowlegeable on car and was very helpful locating the car that met my needs and offered the best deal. 

Business response:

Thank you for the great feedback. We appreciate your business and hope you come back again. Give us a call at 888-337-8397 for any of your future automotive needs. 

mo mo's profile image
mo mo 
15 years ago

Drove to the dealership to buy a new Kia, left with a new Mazda 3, completely unplanned... especially since I was adamant about a manual. Inventory was scarce. Didn't have the either of the cars I was initially interested in. James Sicuro led me to the Mazda 3 and the car basically sold itself. James is kind and patient and I would recommend him to my friends. 

Business response:

Thank you for the great feedback. We appreciate your business and hope you come back again. Give us a call at 888-337-8397 for any of your future automotive needs. 

sergeyli's profile image
sergeyli 
15 years ago

I believe I was offered the best option. Sales person was very friendly and understood my requirements and preferences. I was very pleased and hope to have the same level of customer service from Monroeville Mazda service department. 

Business response:

Thank you for the great review. I will be sure to pass the word onto Andy Molnar to let him know that you are completely satisfied!!! 

lordfam's profile image
lordfam 
15 years ago

Rick is a very knowledgeable resource for Kia/Mazda autos. He seemed genuinely interested in my satisfaction as a customer and went out of his way to accomodate my needs. I would deal with him again in a heartbeat. 

Business response:

Thank you for the great review. I will make sure Rick is aware that you are very satisfied!!! 

baileyboo's profile image
baileyboo 
15 years ago

We had been to many KIA dealerships before going to Monroeville KIA and i guess it is true you save the best for last. We were greeted immediately by a very nice salesman named Alvin Knox he gave us his undivided attention he listened to what we wanted and worked with us to get a great deal on a car that we had looked at other dealerships. He was so patient and took the time to explain all the features of the car and hooked up my daughters phone to the hands free feature the car has.I would recommend anyone who is interested... read more

Business response:

Thank you for the graet review. I will be sure to let Alvin know that you are completely satisfied with your purchase!!! 

Robert Wright's profile image
Robert Wright 
15 years ago

Took my 2008 Kia Sportage, 4WD, Standard 5 Speed Transmission SUV to the dealership to remedy a shimmy problem while driving. Dealership sold me the injection cleaning service and informed me that I needed new brakes and rotors. (I had driven the vehicle less than 1,000 miles since my previous visit to the service. When asked why the brake problem was not addressed during my previous visit in accordance with the advertised "Full Circle" service which states that a brake inspection is included, I was informed that they do not... read more

Business response:

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business. 

prhinegarcia's profile image
prhinegarcia 
15 years ago

Although Rick was very explicit when he described the car, he was never able to explain the price in any detail. Then when we agreed to a specific monthly payment, it was changed when the contract was typed up on a TYPEWRITER. I later refinanced through my credit union. The price of the car was incredibly confusing to the point where I feel I was taken advantage of by thieves. I have three different receipts with three different selling prices. Everything was done on a typewriter instead of a computer which made me suspiciou... read more

Business response:

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business. 

rpostreich's profile image
rpostreich 
15 years ago

I will definitly be back in the future for another purchase. Rick is a great salesman. We appreciate how you found the Sorento we were looking for. Thank you Ron POstreich 

Business response:

Thank you for the excellent review. I am sure Rick will very glad you are completely satisfied with your purchase. Thank you again!!! 

Frequently asked questions about Monroeville Kia

How is Monroeville Kia rated?

Monroeville Kia has a 4.5 star rating with 2,267 reviews. 

When is Monroeville Kia open?

Monroeville Kia is open now. It will close at 9:00 p.m. 

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