Monroeville Kia

Hondaluv420 

on DealerRater

14 years ago

I was so set on getting a honda accord when I stopped in to look at the Kia Optima. Stanley was very helpful with my decision and the whole time never bad mouthed the competition. He helped to accommodate my husband and I with our 10 month old son, being so quick about everything. He made sure everyone was quick about there part of the purchase. I never thought i would own anything than a honda, but Stanley made me feel good about my purchase. I was very pleased with Stanley, the kia we have yet to see! 

swelmelz 

on DealerRater

14 years ago

First of all - I love this dealership. I owned a Kia Soul and the window would not go up. My dealership would not see me. Monroeville fit me in for an emergency appt. even though they had a packed schedule. Once I got thre, they also offered to fix the other recall for me & do my inspection as well (I had a scheduled appt at my dealership on Friday). They offered me a shuttle to get lunch while I waited. Everyone was extremely friendly & attentive. What a refreshing experience...and from a dealership that I had never done bu... read more

tuttkr 

on DealerRater

14 years ago

Ken was my sales rep. He was friendly and understanding of my needs from the beginning. Always treated me with respect and secured the Mazda I wanted. The transaction was quick, which was importsnt since my car had been totaled in a flash flood and I was paying for a rental. He lead me through the process with knowledge, took me on various road types on the test run so I would know how the car handled in many situations. He never pressed me for a commitment, but talked me through the details, winning my respect of who he was... read more

bmauronidc 

on DealerRater

14 years ago

The experience was acceptable. I did feel rushed somewhat. The car is hopefully one that will stand the test of time. The finance office was heavily perfumed with air freshener. I was very uncomfortable with that. He did unplug it but the residue was still there. 

bonepuzzles 

on DealerRater

14 years ago

VERY FRIENDLY ~ ACKNOWLEABLE ~ IN THE OPERATION OF MY NEW 2O11 KIA SOUL HELPFULL IN ANSWERING EVERY QUESTION I HAD ......PRICE WAS REASONABLE ~ ALTHOU PROBABLE COULD OF WAITED AND GOT THE COLOR I WANTED ~ AND PRICE REDUCED ~ IF I WAITED ~ BUT THAT WAS MY CHOOICE .. 

Kimberly87 

on DealerRater

14 years ago

I called to see if they had Kia souls they told me they did went up there met with Kenny he showed me the Kia souls they had I choose what one I like took it for a test drive after that we came back and was very knowledgable abt the car and answered all my questions 

eamy63 

on DealerRater

14 years ago

Alvin was a absolute dream come true. My family and I had been to several dealerships in the area narrowing down our choices of vehicles. Alvin was very curtious and took the time and showed us how to operate every feature and function of each of the vehicles we were looking at. My family is in the habit of buying vehicles every three years. My mother and father has been doing so since they were 20, now they are in their late 80's. Both of them, my husband, and I all came to a very quick agreement that Alvin has been the nic... read more

jenne478 

on DealerRater

14 years ago

Extremely personable staff, sales rep was very knowlegeable on car and was very helpful locating the car that met my needs and offered the best deal. 

mo mo 

on DealerRater

14 years ago

Drove to the dealership to buy a new Kia, left with a new Mazda 3, completely unplanned... especially since I was adamant about a manual. Inventory was scarce. Didn't have the either of the cars I was initially interested in. James Sicuro led me to the Mazda 3 and the car basically sold itself. James is kind and patient and I would recommend him to my friends.