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Monroeville Kia

4.5

About this business

Location details

3721 William Penn Hwy, Monroeville, PA, 15146, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 9:00 p.m.
Wed09:00 a.m. to 9:00 p.m.
Thu09:00 a.m. to 9:00 p.m.
Fri09:00 a.m. to 9:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
Sun09:00 a.m. to 5:00 p.m.
4.52,267 reviews
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DenTineKIA's profile image
DenTineKIA 
11 years ago

Wonderful car buying experience! This was the best car buying experience I've had in a long time! The sales person who helped us (Tracy) was enthusiastic but never pushy, personable, and passionate about sales. My wife and I felt comfortable with our car buying experience at Monroeville KIA in the past but when it came time to renew our lease with them this time around I know that I will be a lifelong KIA family member. They promised to keep my monthly price within my desired range and they did! From the floor to the finance... read more

jkell's profile image
jkell 
11 years ago

A good car-buying experience Top to bottom a very pleasant and enjoyable experience in buying a new Kia Optima. Terry Burke was a pleasure to work with throughout the evening. 

pittdragonfly's profile image
pittdragonfly 
11 years ago

Exceptional Drake was very easy to work with and was extremely personable. We were not planning on buying a new car and were not 100% sure what we wanted but everyone was very accommodating especially when we decided to purchase a demo right out from under the individual who was currently driving it. 

Patrick G.'s profile image
Patrick G. 
11 years ago

Monroeville Kia Does it Again! I got my 2nd Kia from Monroeville Kia on Tuesday, July 7, 2015! Terry Burke worked her magic and put me in a 2015 Kia Optima! Terry did a great job she is straight forward and got the deal done! I will buy my 3rd Kia from Monroeville Kia when that time comes! Great job. Patrick Gannon 

Rianna's profile image
Rianna 
11 years ago

Exceptional experience!!! Never in my life did I have an enjoyable experience buying a car until now! Terry Burke gave me the experience you can't find anywhere. She was not pushy at all like you expect unfortunately. I told her exactly what I wanted and how little I could afford and she made her magic! I felt like we were family. For once I didn't feel like I was just another sale, I felt like she really just wanted to try to help me with my needs. There was no going back and forth and her magic worked. I got a fantastic de... read more

Yvonne S.'s profile image
Yvonne S. 
11 years ago

Sorry Monroeville Kia. :( Was in the market for a Kia Soul and went to Monroeville Kia. I was greeted by a salesperson (Jacob Raab). I was up front with Mr. Raab about my credit situation (not the best score out there) and the fact that I wanted a Kia Soul. I was shown a couple of different models, but not allowed to sit in them or test drive them. Mr. Raab then had me complete a credit application and provide two paystubs to look into financing. I had told him up front that I was not making a purchase that day, that I was l... read more

lrohosky's profile image
lrohosky 
11 years ago

Not even willing to try. I went to Kia multipal times, and the finance dept was not willing to even help me... told me I needed to have 8 thousand dollars cash on hand for them to finance a veh for me since i was upside down... that very day I went to Spitzer Toyota and in a matter of 3 hrs I was driving away in a new veh with minimal money down! 

John5150's profile image
John5150 
12 years ago

excellent parts dept I dealt with Scott in the parts dept. He was very helpful and pleasant to deal with. I will continue to purchase my parts there in the future. 

Business response:

John5150, Thank you for your business. We value you and your opinion and also want to thank you for taking the time to let everyone know how we did. If I can ever be of assistance to you, please let me know. Thank you, Michael Pampena General Manager 

SS S's profile image
SS S 
12 years ago

Terrible Went in to buy a car and it was the typical pushy used car salesperson. This lady has no experience whatsoever and knew nothing about any of the cars. The only thing she talked about what how much I wanted to spend. No matter how many times I told her I was just looking for a good deal, she continued to ask about money. On top of the terrible saleslady, a couple of the used cars on the lot were dirty inside and they didn't have prices on the windows of any the cars which ever other dealership I went to did. To me th... read more

Business response:

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business. 

Frequently asked questions about Monroeville Kia

How is Monroeville Kia rated?

Monroeville Kia has a 4.5 star rating with 2,267 reviews. 

When is Monroeville Kia open?

Monroeville Kia is closed now. It will open at 9:00 a.m. 

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