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Monroeville Kia
- Automotive
- Monroeville, PA
About this business
Location details
3721 William Penn Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
I have to say, every person was extremely welcoming and courteous. I felt like they were very patient with me, even when I got a little “grumpy”. It’s a big decision and I really did appreciate their kindness and friendliness. There’s the usual amount of pressure, but I expect that in the car business, and they honestly did seem to want to help me make the best deal. Hopefully, the future service calls will be just as pleasant.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
They sold me a KIA Soul that had many problems, and solving each one was a terrible experience, going back and forth countless times. Six times to solve a simple problem: a gas leak with the AC, and I really don't know if it's been resolved. They gave me the vehicle with only one key. I've gone back many times, and six months later, they won't give me the second key and only give excuses. They also sold me the car with a defective battery and now they want to sell me a new battery for $444.04. And the rudeness I suffered fro... read more
Gonzo was very communicate! We were out the door with the price we wanted. He was very thorough in helping us understand the car. We had a very pleasant experience under his guidance.
Business response:
Thank you, Theresa! We appreciate your wonderful feedback about your experience at Sands Kia. It’s great to hear that Gonzo provided thorough assistance and helped you achieve the price you wanted. We strive to make the car buying process pleasant and understandable. We hope to see you again soon! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
great customer service and very nice and helpful. Also makes sure everyone is satisfied to the max.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
In on time . Free first oil change. Guy was nice. Free car wash was good.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Great customer service from the entire team! The renovation at the dealership looks really awesome!
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Very hardworking my favorite people. And they always go the extra mile. So happy with my KIA family !
Business response:
Thank you, Teresa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, you’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Brandon, Keith, and Ken were excellent in helping us with the buying process! They were friendly and helpful. This was the best car-buying experience we have ever had! We highly recommend this dealership!
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Kia. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
Great service , the service department kept me updated on everything that was getting repaired. Done quickly
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Frequently asked questions about Monroeville Kia
How is Monroeville Kia rated?
Monroeville Kia has a 4.5 star rating with 2,266 reviews.
When is Monroeville Kia open?
Monroeville Kia is closed now. It will open at 9:00 a.m.
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