This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Monroeville Kia
- Automotive
- Monroeville, PA
About this business
Location details
3721 William Penn Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
I just bought my 4th car from Sands Kia, I referred my daughter she aslo bought her car from Sands Kia. So please with the Salesmen and the service department. Great customer service!! I would refer to my family! Sands Kia you are the best dealership. Thank-you Rosemary Mendoza
Business response:
Thank you so much, Rosemary! I truly appreciate your kind words and loyalty to Sands Kia. It's wonderful to hear that both you and your daughter had great experiences with our sales team and service department. Your referrals mean a lot to us, and I'm grateful for your support. We look forward to assisting you and your family again in the future! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
I'm very impressed with the modern updates made to the Montrose building. The waiting room could be a little more inviting.
Business response:
Thanks for sharing about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Excellent service … Andrew was great! ! Extremely satisfied with experience. Waiting area was clean and comfortable .
Business response:
Thank you for the fantastic feedback! We’re pleased to hear that Andrew provided excellent service. We look forward to seeing you again at Kia of Irvine!
Have always had poor service with you and will Never come back and will Never recommend you to anyone.
Business response:
Thank you for providing this feedback, Sabrina, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
Always been a great dealership,this is our fifth Kia purchased from them,we will continue to do business with them for further purchases.the salesman are not pushy,they ask if you need any assistance or questions about any vehicle.Great Dealer.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
I came in with a battery that died every 2 days after inactivity. Replaced the battery and alternator in 2024, but after an entire week of no communication and me having to constantly call them, they proceeded to say "it's the battery health" despite me previously replacing it and them hypothesizing it to be a parasitic draw. No one I knew believed them, but I sucked it up and paid. So I pick up my car, and they return it to me in the worst condition I've seen it thus far. Barely 100 feet outside the service center, my car i... read more
Business response:
I'm really sorry to hear about the issues you've experienced and the lack of communication during the process. It's never our intention to leave any situation unresolved or to make our customers feel unsupported. If you're open to discussing this further, I would appreciate the chance to speak with you directly and see how we might be able to assist. Please feel free to give me a call. Thank you, Christian Viera - Service Manager - 951-520-6189
I had the pleasure of working with Brandon, and he made my first car buying experience GREAT! He took everything I wanted out of a car and made it a REALITY. My two year old was with me and as you can imagine he was getting antsy, but Brandon and his team helped so much with him! (talking to him, giving him snacks, playing with him etc) it really felt like a family atmosphere. I will always make sure to tell my friends & family!
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com
Gonzo was very knowledgeable and walked me through the different vehicles we tested, explaining not only the numbers but also the features. This was my first time buying a brand new car, and he made the entire process easy, smooth, and comforting.
Business response:
Thank you for your wonderful review, Andrew! I am thrilled to hear that Gonzo provided you with such a positive experience while helping you with your first new car purchase. At Sands Kia, we strive to make the car-buying process enjoyable and straightforward. We hope to see you again for any future needs! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
Everything went as expected if not better than expected. I was able to drop off my wife’s cars early and was well received. I was pleasantly surprised to get a recommended service advice through text. Done quickly and efficiently, with a car wash.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com
Frequently asked questions about Monroeville Kia
How is Monroeville Kia rated?
Monroeville Kia has a 4.5 star rating with 2,266 reviews.
When is Monroeville Kia open?
Monroeville Kia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com