Monroeville Kia

tsnead8433 

on DealerRater

15 years ago

Long story short.....My credit score is low because there was a recent repossion on my credit report. So like everyone else I hate hoping and keeping my fingers crossed about trading in my current vehicle due to credit issues. When comin to Kia I was greeted by Alvin Knox and he was nice to me my fiancé and my children. Very knowledgable and helpful?. I had a great experience and he kept his promise that he would do everything he could to help me. I am now in a vehicle I wanted for a ping times. THANKS ALVIN 

wrs32501 

on DealerRater

15 years ago

i called before i came to the dealer to inquire about the vehicle i was interested in from seeing it on the internet. to my suprise, the car, salesman and manager were out front to greet me when i arrived. i was very impressed. 

Tbear8 

on DealerRater

15 years ago

Bullying, lying, high-pressure salesmanship and non-competitive prices. Oh and by the way, the salespeson (I forgot the guy's name) was trying to tell me that noone gets the cars they really want because of the internet. He said that people that research cars and get an idea of an unrealistic price in their head from the internet. Oh well, I guess Edmund's must have been pulling its figures from the air (NOT). Avoid this dealership at all costs. 

alis0wn 

on DealerRater

15 years ago

I called on May 10th to schedule an appt to get a recall fixed on my car. My appt was for May 19th. I take my car to the dealership and drop it off that morning. They call me an hour later, after I'm already at work, and say they have to order parts and those take 2-3 business days to come in. Why didn't they order the parts when I made the appt over a week ago??? I go back to the dealership after work that night to get my car. I start my car and see the radio is turned off. No big deal. I turn the radio on and the volume is... read more

myspace098 

on DealerRater

15 years ago

This dealership does NOT offer the officially sanctioned Mazda Extended Protection Plan (MEPP). They offer a non-related 3rd party plan that Mazda is NOT affiliated with in any way. Be careful because reps will evade your inquiries about MEPPs, pleading ignorance. They will direct you to the Finance Dept. Here you will get tricked into buying a different plan. Call Mazda directly and buy your plan from them, over the phone! 

vfusca 

on DealerRater

17 years ago

I was driving down business route 22 looking for a convertible at a few different car lots. I was fortunate enough to find a 2007 Pontiac G6 hard top convertible with less than 12,000 miles on it. I pulled up in my old car and was greeted by Emmanuel who gladly showed me the car from top to bottom. I also prefer to take a longer test drive than one might normally take Manny as I call him had no problems with that. When returned from the test drive he gave me a quick tour of the service facility which seemed clean and modern.... read more

tlersch 

on DealerRater

17 years ago

The sales strategy is high pressure and misleading. It was a very bad experience. I told the salesman that I wanted a day to think about the purchase and I was told that the price was not available the next day. They mislead me to believe I was getting a good deal when it was the dealer blue book value. During the negotiation, I asked the salesman to return my credit application because I told them I would finance through my bank. He did not return it and stated that they would not inquire into my credit. I later discovered ... read more