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Miracle Mink Hair, Inc
- Beauty
- Brunswick, GA
About this business
<div class="_2cuy _3dgx _2vxa" style="direction: ltr; white-space: pre-wrap; margin-top: 0px; margin-right: auto; margin-bottom: 28px; width: 700px; overflow-wrap: break-word; font-family: Georgia, serif; color: rgb(28, 30, 33); font-size: 17px; background-color: rgb(255, 255, 255);">Miracle Mink Hair Wholesale is an online retailer of beauty and hair care products. </div>
Location details
106 Shoppers Way #109, Brunswick, GA, 31525, United States
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New customer...LOVE the products BUT they MUST fix their shipping rate...$19.95 is RIDICULOUS for a 10-day shipping wait...that fee is more than some of their products!!! Thats an expedited shipping fee!! Unfortunately this makes me reluctant to reorder in the future.
Business response:
Hello ******************, Please find below the link to the breakdown of our shipping fees:Link >> https://www.minkhairwholesale.com/policies/shipping-policy Kind Regards, Mink Hair Team
I called today because the no flake gel left white patches. The customer service person asked me, how much I used. I told her a litte because my hair is fine. She said, that shouldn't of happened, discontinue use. Well, of course, I did that. She told me, since I had used the product there was nothing she could do. I was speeches and hung up. I thought about it. I called back, and explained that I had called before about gel flaking. Then the unprofessional conversation started occurring. Someone in background was saying the... read more
Business response:
Hello **********, We do apologize about how you were treated. When using the Edge Control, for growth, apply the Day Serum or ********* to your edges before applying the edge control. Using the serums amplifies your growth. Adding the oil, keeps your edges moisturized. At Mink Hair Wholesale, our policies are firm, we do not accept items that have been opened for return and we also cannot offer a refund. During checkout, you agreed to all terms and conditions. You can find our policies by clicking the link below. Link: https... read more
I think this company should be shut down permanently because their employees are very unprofessional , and rude, not forgetting also ratchet, and ghetto. I thought that it was the employees that were rude, but I called about my missing order, and, the owner was just as rude too. The rudeness starts from the head, and moves down. I placed an order, and never received it, and when I called to enquirer about my order,I was hung up on several times, and spoken to in an awful way, and was told that I wasn't getting my money back.... read more
Business response:
Hello ************************, In reviewing your account, here is what we found:January 10, 2022 - Your package was returned to our office because you did not add your apartment number during checkout. January 24, 2022 - You called and your account was updated and your package was reshipped with the tracking number: **** **********************. Which was delivered to you on January 28, 2022 that you refused and did a return to sender. Please review our policies for your next steps. https://www.minkhairwholesale.com/policies... read more
I was confused about the shipping prices of ***** **** ********** I called in and spoke with customer services asking why shipping cost were *****. The customer service rep responded it has to do with the postal service. I said im still confused because I pay ***** to have a package shipped for 2 day shipping and for twenty dollars I have to wait 2 weeks to recieve these products. So the rep put on hold and the owner ************************* got on the phone. She was very very rude. So she basically said that the ***** is b... read more
Business response:
Hello ************, In reviewing your account, your order was cancelled and you were refunded on February 24, 2022 in the amount of $36.90 for Deep Cleansing Dandruff Shampoo and Conditioner. When you called our office, you were very rude to our associates with your complaint. We wish you nothing but the best on your future endeavors. Stay Blessed Mink Hair Team
I have been a customer of ********************** for almost a year; my receipts to this company totals $1313.61. During this year I have had three problems; one problem was resolved immediately (a defective product). The other problem occurred when I was sent an item I did order and I willingly returned the incorrect item back to your company at my expense. I did receive the correct item (at a later date); however, I was advised I would be compensated for the accrued expenses that came with returning the incorrect item. I ha... read more
Business response:
Hello ********************, In reviewing your account, we do not have any notes pertaining to any issues with your last order. Please contact our office at ************ to speak with a representative. Mink Hair Team
I bought several things but the flat iron was of very poor quality. It was very cheaply made and didn't straighten my hair and I don't have very coarse hair. I did noticed that it is no longer listed on the site. I was truly disappointed. I could bought a better one at ******* and paid a lot less. This was by far the worst flat iron, well if you want to call it a flat iron. It was more like a plastic toy that barely heats up.
Business response:
Hello ********************, Thank you for reaching out. Please provide us with your order number so we can access your account to review your claim. Thanks, Mink Hair Wholesale
If you are not taking vitamins and not drinking enough water or if 75% of your diet is fast food or processed foodDONT BLAME THIS PRODUCT IF IT ISNt WORKING FOR YOU!!!I take vitamin C D and *********** at least 80 ounces of water a day. I eat, at lest 5 days a week (sometimes more) fresh vegetables. I use this line of hair products and my hair is healthy and growing!!! Remember, this product isnt Jacks magic beans. You MUST do your part too!!
Business response:
Hello *******! Thank you for your review. Please feel free to share your journey at www.minkhairwholesale.com by leaving a review. Stay blessed and thank you for your support. Kind Regards, Mink Hair Team
I ordered hair grease and received facial serum. I called to report this mix-up and it was confirmed that I did indeed order hair grease. Was then told they would send the hair grease out to me and for me to send the facial serum back to them and I have to pay the shipping charge. it has been several weeks and still no product.
Business response:
Hello ******************, We do apologize about the delay. A new order number has been created for you (******). Your order number was just placed in the system. You should received your package within 5-7 business days if not sooner. Should you have any questions, please feel free to contact us directly. Kind Regards, Mink Hair Wholesale Ph: ************
The most ghetto unprofessional company I have ever purchased from. Also beware of the ***** shipping charge way out of range for mailing a small order.
Business response:
Hello ******************, We do apologize about how you were treated. Please provide us with further details concerning your order. When trying to locate your purchase with the email provided, we are not able to find you. Did you place your order via phone or by website? If you purchased by website, please provide us with your order number so we can access your account. Kind Regards, Mink Hair Wholesale
Frequently asked questions about Miracle Mink Hair, Inc
How is Miracle Mink Hair, Inc rated?
Miracle Mink Hair, Inc has a 2.2 star rating with 225 reviews.
When is Miracle Mink Hair, Inc open?
Miracle Mink Hair, Inc is open now. It is open 24/7.
Need help? Contact us.
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