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Miracle Mink Hair, Inc
- Beauty
- Brunswick, GA
About this business
<div class="_2cuy _3dgx _2vxa" style="direction: ltr; white-space: pre-wrap; margin-top: 0px; margin-right: auto; margin-bottom: 28px; width: 700px; overflow-wrap: break-word; font-family: Georgia, serif; color: rgb(28, 30, 33); font-size: 17px; background-color: rgb(255, 255, 255);">Miracle Mink Hair Wholesale is an online retailer of beauty and hair care products. </div>
Location details
106 Shoppers Way #109, Brunswick, GA, 31525, United States
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I ordered the alopecia hair growth serum. The bottle was not sealed. When I put the drops on the back of my hand it is water. There is no smell and absolutely no oil consistency! I am very disappointed with this product also being a ***************************** owned company i expected more. All items sold to consumers in general are to be sealed!
Business response:
Hello **************, Thank you for contacting us with your concerns. Our Alopecia Serum is not an oil based product, it is a liquid based serum. If the seal was missing/broken from the bottle, you should have contacted our office directly at ************ to speak with a supervisor concerning this issue. You received your package on February 5, **** and reported it to BBB on February 8, ****. Our policies are firm for missing/broken items. You can view our policies at: **************************************************** In ... read more
If I could give this company a zero I would the customer service is absolutely poor and ridiculous. I called to explain issue that I was having with my order, which was I paid for products that I did not receive. A very rude guy yelled at me and told me he is not my child. Then proceeds to ask me am I talking to him or at him I was so confused. Then before I could answer right in the middle of me, speaking he place me on hold and never came back to answer. You cannot treat people like this and then say GOD bless you in the s... read more
Business response:
Hello ******************, Thank you for contacting us regarding your experience. We do apologize about how you were treated by one of our associates. Our systems show that you have a missing Rapid Grease and it has been shipped. Please find below your tracking number and the link on **** so you can remain updated about your delivery. Should you have any questions, or would like to speak with a supervisor, please contact our office at ************. **** TRACKING #: ********************** LINK: ********************************... read more
Why is shipping so expensive? I live 1 hr away from the actually address of this company and paid ***** for shipping . This is ridiculous . Shipping cost as if the products are coming from overseas. Is that why it takes so long to come?
Business response:
Hello Ms. **************** to our records, you placed an order on January 21, **** at 5:11 pm from Online Store and you received your order on February 5, ****, 9:43 am. Our shipping policy is located on our website. Please find some of our policies below: 1) Normally orders deliver within **** business days, but Depending on Demand, Global Events and Holiday Shipping Hours some orders may be delayed a few more days than normal!2) All shipping charges include: Processing, Shipping, Handling and Weight of Package.3) ALL ORDER... read more
Miracle Mink provides horrible customer service ************ is extremely rude and unprofessional Miracle Miink CEO only concern about money I accidentally ordered 2 same products I thought that I put my credit card information incorrectly and started over but I ordered same products and no refund Customer needs to stop buying products I will never purchase from Mink Miracle again!!!!
Business response:
Hello ****************, We reviewed your account and we do see the orders that you placed on January 16, **** at 6:43 am onine and January 16, **** at 6:53 *********. Both packages were shipped and delivered to you on January 29, ****, 2:06 pm. When an order is placed online, in one of our social media shops, or on our mobile app, you will receive an immediate confirmation via each platform and via email to let you know that your payment was received and provide you with your order number.Our policies are firm - "No order ca... read more
ORDER #****** I ordered the weight loss slim patch product a week ago, I also order things from different companies the same day. the other products came on time. when I go to check the status of shipping it still says label created BUT waiting on item. really. Can you please mail my product out. Thank you
Business response:
Hello **************, Thank you for your concern, but our records indicate that your package is out for delivery and should arrive today - February 5, ****. Please follow the link below to track your order via ***** Link:********************************************************************************************** Kind Regards, Mink Hair
**************** ordered several items over a week ago and haven't received it yet. This is my first time ordering this product. Not sure if I'll order again! Delivery takes to long for the amount of money you pay.
Business response:
Hello ******************, Our records indicate that you received your order on February 2, **** via the **** tracking. If you need further assistance, please contact our office at ************. Kind Regards, Mink Hair
This company does NOT produce what hard working people have paid for. Placed my order over a month ago and only received part of my order. They refuse to give you a refund and customer service is rude and super unprofessional. There's absolutely NO way I will be ordering from them again. I will be ordering from their competitors from this point on.
Business response:
Hello! Thank you for reaching out to Mink Hair. We would love to view your claim, but we cannot find an order number associated with your name or email address. Please provide us with your order number and the name of the associate that you spoke with so we may further investigate your claim. We will await your response. Sincerely, Mink Hair
Ordered weight loss items still has not been sent out ordered on January 4th and it is the 17th of January and no tracking number. The staff is rude and unprofessional!! Last time I will be ordering these products!!!!
Business response:
Hello Ms. ******* Thank you for contacting Mink Hair. We took a look at your account and **** tried to deliver your package on January 22, ****, but could not find an access point. Please follow the link below for full details from ****. Link: ************************************************************************************** Kind Regards, Mink Hair
This company not good with customer service. Order items on first of the month. Got one email saying they will notify when ship. Weeks later, haven't heard anything. Can't seem to get in touch with anyone. Phone goes dead when you call them. Unanswered emails smh
Business response:
Hello ******************, We do apologize about the delay in your shipment, as it states on our website that during peak season, shipping can take a little longer than usual (******************************************************). In reveiwing your tracking information, your package left our facilities on January 11, **** (within the **** business days). The length of time on your delivery is not in our control once it leaves our warehouse.Our email systems are no-reply and if your emailed us, you should have received an em... read more
Frequently asked questions about Miracle Mink Hair, Inc
How is Miracle Mink Hair, Inc rated?
Miracle Mink Hair, Inc has a 2.2 star rating with 225 reviews.
When is Miracle Mink Hair, Inc open?
Miracle Mink Hair, Inc is open now. It is open 24/7.
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